iFixit - Answers With Device "Microsoft Laptop"

Surface Book 3 15": Can I replace the batteries on my book 3

Fri, 14 Nov 2025 04:11:55 -0700

Is there any info on replacing the batteries on my surface book 3 ?

⟐ Commented novembre 14, 2025 at 4:11 GMT-7

Microsoft Surface Book Gen 1: Phantom touch on new ifixit display

Mon, 04 Aug 2025 14:57:44 -0700

Thanks to ifixit's teardown instructions and tools, I just replaced the screen on my Surface book 1 and it went well. I even took the rare opportunity to install a 1tb nvme. Maybe it's because I'm mentally deficient, but I ordered the adhesive strips late and decided to do the repair and leave the device open for the weekend after repair. This gave me the chance to test the repair in a condition which allows me to easily get behind the display if I need to, and I needed to because the display I bought from ifixit has phantom touch constantly on maybe 1 pixel. I don't know what to do to sort it out, or if I need another display. I'd certainly rather deal with it before I lay down the adhesive.

⟐ Answer edited agosto 04, 2025 at 14:57 GMT-7

Microsoft Surface Book: Can I use surface book without the screen battery?

Fri, 30 Aug 2024 12:37:58 -0700

i have a surface book 1st get with a Swollen Battery(behind the screen).

does anyone know if after removing the battery from behind the screen, will i be able to use the surface book without a battery installed?

i plan on using it as a desktop only henceforth, though is it possible?

⟐ Answered agosto 30, 2024 at 12:37 GMT-7

Microsoft Surface Laptop 3 15": laptop doesn't turn on, no charging light too, what could be wrong?

Tue, 30 Apr 2024 13:31:02 -0700

Had this laptop for a while, but noticed recently that it doesn't turn on any more, and no charging light either when connected with charger. Is there an easy way to check if it is due to failure of mother board or any other components?

Thanks,

⟐ Commented aprile 30, 2024 at 13:31 GMT-7

Microsoft Surface Laptop 3: Can I replace the keyboard - Surface Laptop 3?

Sat, 30 Sep 2023 17:56:10 -0700

I need to replace the keyboard on my Surface Laptop 3, is that possible?

⟐ Answered settembre 30, 2023 at 17:56 GMT-7

Microsoft Surface Book: Repairing a Crushed Surface Pen?

Wed, 22 Mar 2023 07:21:38 -0700

It’s a long story, but I accidentally dropped my Surface Book Pen in the parking lot 3 days ago and only found it today. It’s been through 2 days of rain and below-freezing weather and it looks like it got ran over by a car a couple times. Miraculously, it will still connect to my Surface Book through Bluetooth and the connection light still works! None of the sensors work though. The tip doesn’t draw (the tip also snapped off leaving the core stuck in the pen), the eraser doesn’t work (not even clicking it to open Cortana or anything). The shell is also pretty crushed and right now there’s no way I can remove the battery (which still provides power somehow). The button on the side was shoved into the pen but I was able to pry it out ( I have no idea if it still works). I’ve already ordered a new pen, but I was wondering if I could still repair the sensors somehow. I’ve attached some pictures of the damage.

Whole Pen

Shell

Eraser

If anyone could help me get this remotely working again that’d be incredible!

⟐ Answer accepted marzo 22, 2023 at 7:21 GMT-7

Microsoft Surface Laptop 4 (15-inch): Is the Battery Replacable?

Mon, 20 Mar 2023 06:03:06 -0700

Is the battery replaceable on the Surface Laptop 4 15"? Also do they sell replacement batteries for the laptops?

⟐ Answered marzo 20, 2023 at 6:03 GMT-7

Microsoft Surface Book 2: My surfacebook 2 13.5" 's dock battery is swelling up

Mon, 30 Jan 2023 09:42:21 -0700

I have a surfacebook 2 13.5”. The battery in the keyboard swelled up and I want to replace the battery — but I only see batteries for the 15” surfacebook. The 13.5” length is 31 cm while the 15” length is 34 cm. I cannot find a 13.5 “ battery .. only the 15” one on your IFIXIT site. Any suggestions please? If I replace the battery, do I need to buy a new keyboard casing too?

⟐ Answered gennaio 30, 2023 at 9:42 GMT-7

Microsoft Surface Laptop Go: What is the type of Internal storage do I have, & what can I install?

Thu, 17 Nov 2022 05:37:43 -0700

I want to change my laptops internal SSD and i want to know what kind of internal SSD should i buy. Should i buy just 2230 types ?

⟐ Edited novembre 17, 2022 at 5:37 GMT-7

Microsoft Surface Book: Spilled cocacola on surface book. Is it possible to remove keys

Tue, 26 Apr 2022 01:15:32 -0700

Spilled a almost empty glass of coke on the surface book keyboard, managed to clean most of it up. However some seeped between the 'Q' '1' and 'Tab' keys. I disconnected the power and tipped in unit on an angle to get the residual coke remaining out of the hinge. I then proceeded to stick it into rice to get any more coke that may have been in it out.

After 2 days plugged it back in and it works fine, however now about a week after it happened the previously mentioned keys are really sticky. No noticeable difference with any of the other keys, all the ports and track pad still work.

I was wondering if it was possible to remove the keys? If so what type of connector do they use, and in which way to pull them up.

⟐ Commented aprile 26, 2022 at 1:15 GMT-7

Surface Book 3: Help me milk spilled on my keyboard and it isn't working!

Sun, 13 Feb 2022 08:25:25 -0700

Help me please my baby sister spilled Chocolate milk on my keyboard and now it isn't working! I need it for my classes

⟐ Answer accepted febbraio 13, 2022 at 8:25 GMT-7

Microsoft Surface Laptop 3: Why my screen has lines and is distorted at times, also blinks a lot?

Tue, 08 Feb 2022 20:00:55 -0700

my screen has some lines and some times the images are distorted, also blinks a lot.

⟐ Answered febbraio 08, 2022 at 20:00 GMT-7

Microsoft Surface Laptop 2: My surface laptop 2 hdd failed how to replace

Wed, 14 Jul 2021 21:08:17 -0700

My surface laptop2 hdd failed how can i replace

Where i will get spare ssd

⟐ Answer accepted luglio 14, 2021 at 21:08 GMT-7

Microsoft Laptop: Can I replace the internal hard drive?

Sun, 06 Dec 2020 11:00:48 -0700

hello,

my internal hard drive seems to be corrupted and the Bitlocker is activated with no password in hand.

so its seems that the solution to fix the problem would be replacing the hard drive. i cant get anywhere pass the troubleshoot when starting up the device.

anyguides on how to proceed to open the device. the process would be just opening the device, taking out the old and placing the new? and how to choose when buy the new hard drive, perphaps improving it since i would be opening it anyways.

really appriciate your help in advance.

Eduar Ryser

⟐ Answer accepted dicembre 06, 2020 at 11:00 GMT-7

Microsoft Surface Book: Surface book no display, working touch

Tue, 12 Mar 2019 07:18:31 -0700

I recently purchased a Surface book Core i7 2.60GHz 16GB RAM 512GB SSD 13.5’’ laptop. I knew there was a display issue when I purchased it.

I went ahead and plugged the surface book into an external monitor and everything works just fine. I went into display settings and noticed that Windows was only picking up the external display and when I attempt to detect displays it is unable to find the clipboard/tablet screen. I haven’t opened the device up yet, but I’m curious if the issue actually is the screen. The touch digitizer appears to be working as expected so that makes me skeptical of the LED screen being broken, but I figured maybe the LCDs aren’t working in the screen. This doesn’t line up with the fact that Windows doesn’t seem to detect the screen at all. I tried using the keyboard hotkeys to adjust screen brightness but not even the brightness change dragger popped up on the external display.

Is it possible that the display ribbon cable may have come detached during a drop or something (I’m not fully aware of the devices history)? From what I understood, these have metal cages over them to prevent anything like that from happening. I will add that there is a slight deformity in the display along the top left edge. It looks like the device may have sustained some damage there but the touch digitizer is still working in that region and with a flashlight on the display I don’t notice any obvious cracks in the LED panel. Also, I have my doubts that this would prevent Windows from being able to detect the device.

Has anyone dealt with a similar issue on a laptop/surface book before? I’m having a heck of a time finding anything online.

⟐ Answer accepted marzo 12, 2019 at 7:18 GMT-7

Microsoft Laptop: im having a problem with factory reseting my laptop

Tue, 06 Nov 2018 06:36:23 -0700

i want to factory reset my laptop but it says i don’t have enough space to factory reset I’ve deleted all of the updates and my own data only thing left is the os prgrams and stuff the computer won’t let me delete what can i do to factory reset it please

⟐ Commented novembre 06, 2018 at 6:36 GMT-7

Microsoft Surface Book: How to find replacement screen

Mon, 24 Sep 2018 08:55:53 -0700

I am trying to order a new screen to replace the one I cracked. Does anyone know where you can actually order one from?

Microsoft wants to force me to buy a refurbished surface book. I just want the screen. Any help would be great. Thank you.

⟐ Commented settembre 24, 2018 at 8:55 GMT-7

Microsoft Surface Book: Female keyboard connector on the tablet

Fri, 15 Dec 2017 11:01:12 -0700

is the keyboard connector on the tablet replaceable?

Thanks,

⟐ Commented dicembre 15, 2017 at 11:01 GMT-7

Microsoft Surface Book Keyboard: Why won’t the keyboard turn on?

Thu, 08 Jun 2017 10:03:59 -0700

I plugged my screen into my keyboard, but the keyboard isn’t responding to anything. What can I do to get it to work again?

⟐ Answered giugno 08, 2017 at 10:03 GMT-7

Microsoft Surface Book with Performance Base: When I reprogram my Surface pro 4

Wed, 04 Mar 2026 01:36:25 -0700

When I reprogram my Surface pro 4, it asks me for a password that I forgot

⟐ Answered marzo 04, 2026 at 1:36 GMT-7