iFixit - Answers With Device "Gaming Headset"

Logitech G933 Artemis Spectrum: Sound Problem because of On/Off Dial

Sun, 14 Sep 2025 18:56:07 -0700

Hello,

I have the following problem with the headset:

The sound is sometimes very inconsistent. Example on a music track, I hear the music consistent but distorted, but the singing partly not and when it does as if it were coming from a distance.

However, if I now wiggle the on/off lever, it fixes the problems as long as it is in a certain position.

Does anyone know the problem and how to fix this?

⟐ Answered settembre 14, 2025 at 18:56 GMT-7

Corsair HS70 Pro Wireless: Guided steps to replace the battery

Sun, 23 Mar 2025 22:19:15 -0700

Would be amazing to have a guide on how to replace the battery, after 1year of use the battery is really bad and the headphoes only works connected via the usb cable.

⟐ Commented marzo 23, 2025 at 22:19 GMT-7

Turtle Beach Ear Force XO One: How to fix water in microphone

Sat, 03 Aug 2024 00:03:39 -0700

So I was playing Xbox with my friends and just as I was talking to them I decided to drink some Pepsi, just then I started choking and spluttered some Pepsi inside the mic and it just got worse from there. What should I do?

It got inside the little tiny hole and when I’m talking to my friends on Xbox they can’t hear me at all

⟐ Commented agosto 03, 2024 at 0:03 GMT-7

Logitech G935: On/off switch jammed

Tue, 23 Jan 2024 17:17:35 -0700

Hello, my on/off switch is jammed and sound get distorted when I shake my head or when turning it on first time I needed to tweak switch a little to get proper sound. Is there any guide to disassembly guide?

⟐ Commented gennaio 23, 2024 at 17:17 GMT-7

Astro A50: Volume Wheel: Inconsistency in Volume Control

Wed, 03 Jul 2024 00:54:33 -0700

Can't consistently get the right amount a volume due to a problem with the volume wheel on the a50. Quarter of a revolution upward, and the volume goes to the max. 5-10 revolutions downward to get the volume lowered. What to do to get it working properly again? it's annoying.

⟐ Commented luglio 03, 2024 at 0:54 GMT-7

SteelSeries Arctis Pro Wireless: Ear cups cracked near the hinge, is it possible to order replacement?

Fri, 20 Jun 2025 09:59:31 -0700

After a year of use both earcups cracked on the hinge connector, is it possible to get a hold of those or will I have better luck modelling and printing my own parts?

⟐ Commented giugno 20, 2025 at 9:59 GMT-7

Kingston HyperX Cloud II: Hyper x cloud 2 jack diagram problem

Mon, 18 Dec 2023 03:50:29 -0700

I have been using my HyperX Cloud 2 for several weeks now. However, a few days ago, the cable got stuck, bent and the tip of the 3.5mm TRRS headphone jack split in two.

I have ordered a replacement 3.5mm TRRS jack, but haven't yet figured out the correct connections to solder on the jack.

Could anyone offer help in finding these and possibly give some advice on the soldering?

Kind regards

CABLE COLOR

Mic color: Red and gold

Speaker color: GREEN, BLUE, RED AND GREEN

⟐ Answer edited dicembre 18, 2023 at 3:50 GMT-7

SteelSeries Arctis Pro Wireless: Battery station not charging the battery

Sat, 17 May 2025 18:32:39 -0700

Whenever the battery is in the battery station it shows that it is fully charged but when I put the battery in the headset it doesn’t turn on as if the battery is empty.

⟐ Commented maggio 17, 2025 at 18:32 GMT-7

Turtle Beach Ear Force P11: Why can I only hear sound in one ear?

Sun, 20 Mar 2022 18:08:30 -0700

I am able to hear the sound in my left ear when i use the headphones.

⟐ Commented marzo 20, 2022 at 18:08 GMT-7

SteelSeries Arctis Pro Wireless: right speaker is broken should I attempt to repair or switch to wired

Wed, 01 Mar 2023 11:15:17 -0700

the point where the right speaker connects to the main headset is broken so no audio comes from it anymore, should I try to replace this headset with a more inexpensive and competent headset (cause cash is tight for me) or should I make an attempt to repair it, like I said only the right speaker is broken and before this happened I would usually play with only the left speaker directly on my ear so it’s mostly a nuisance.

⟐ Commented marzo 01, 2023 at 11:15 GMT-7

Kingston HyperX Cloud II: Can I fix the Headphone 3.5mm that only works in Certain positions

Wed, 25 Mar 2026 09:22:49 -0700

My Hyper X Cloud 2 Gaming Headset has a 3.5mm plug that only works when the cable is bent in a certain direction implying that the connection has come loose and can only make a connection in a certain direction. It is plugged into the included 7.1 surrond remote but I have confirmed this happens in multiple ports i.e my phone, computer, other phones etc. This creates a situation where 1 ear is always working and the second is flakey. To solve this I have been bending the cable a using a clip to keep it in the sweet spot as best as I can for the longest amount of time (It never holds). The "ideal spot" does change and requires a lot of playing because I guess the cable shifts around not sure.

The Fix:

The jack is covered in plastic as well as some anti-bend plastic design like layered rings, you know. The cable is also braided which could run into some interesting problems. Does anyone think it would be possible to cut open the plastic and resolder the connection to stop this from happening or not? These are just my backup since my main are RMA right now (whoops). Bottom line I don't really care if I have to cover it up with electrical tape if it works. I really want to try to repair if possible I have a good amount of electronic tools and knowledge but I am worried what I find won't be as simple as a little loose solder connection of some sort.

Thanks in advance iFixit Community you guys are the best!

⟐ Commented marzo 25, 2026 at 9:22 GMT-7

Logitech G935: Sound goes in and out

Fri, 08 Aug 2025 06:20:50 -0700

My gaming headset works but when I go to touch the volume button there’s a lot of static in the right ear piece goes in and out with sound is this repairable or is it broken completely

⟐ Commented agosto 08, 2025 at 6:20 GMT-7

Turtle Beach Ear Force Stealth 500P: Why is my Head Set Not Charging

Fri, 31 Dec 2021 20:27:13 -0700

why is my mic not charging

⟐ Comment deleted dicembre 31, 2021 at 20:27 GMT-7

Kingston HyperX Cloud II: Right ear quit working

Fri, 25 Aug 2023 09:23:12 -0700

Out of nowhere the right here stopped working so i wiggled the wire a little it gave a little sound for a couple minutes. Then just stopped completely. I couldn't find my receipt so the warranty is out of thee question. So i decided id take the thing apart and try to fix it myself. I got inside and im not sure what to do now. There are no videos on how to do it so i need some help. The wires seem to be soldered in place but im not sure if they need to be connected to something else. Here is what the wires look like now: http://imgur.com/a/AVEv1

⟐ Commented agosto 25, 2023 at 9:23 GMT-7

Turtle Beach PX22: Need to replace 4-pole plug cable

Wed, 18 Sep 2019 19:40:39 -0700

Need to replace 4- pole Jack plug cut off old plug & the existing cable colours are Red Blue Green & copper Can you tell me which cable goes where on the new jack please.

⟐ Commented settembre 18, 2019 at 19:40 GMT-7

SteelSeries Arctis Pro 7: Any idea how to reattach the USB charging port to the main board?

Sun, 20 Oct 2024 03:03:54 -0700

Should I try soldering the original chargin port back on, get a new one (which, where?), or is there some other solution (like connecting a cable to the main bord and having the charging port ouside of the case?)

⟐ Answered ottobre 20, 2024 at 3:03 GMT-7

Turtle Beach Ear Force Stealth 500P: Volume knob stuck at highest setting

Mon, 25 Dec 2023 12:23:47 -0700

My stepdad bought me the Turtle Beach Ear Force Stealth 500P headset two years ago and recently the volume control stopped working. Currently it's stuck at the highest setting. So, when I play some games that does not have their own volume control it's super loud to the point where I can't play it with my headset without causing my ears to explode. Anyone else have this issue and possibly a fix? Thank you!

⟐ Commented dicembre 25, 2023 at 12:23 GMT-7

Turtle Beach Gaming Headset: Why does my headset only stay powered on with aux cable

Tue, 23 Jan 2024 00:48:21 -0700

The other end isn't plugged into anything but if I don't have it in the headset then I can't get it to stay on

Turtle Beach Stealth 700 for Xbox One

⟐ Edited gennaio 23, 2024 at 0:48 GMT-7

Turtle Beach Ear Force XO Four: Help with splicing Turtle Beach wire

Tue, 05 Dec 2023 15:35:36 -0700

My turtle beach is broken at the jack so I decided to try and splice it with the jack from a working pair of headphones, but I'm completely confused. The turtle beach seems to have 4 wires (red, green, copper, and a red/green twist that had a copper outer layer that I untwisted) and the one I wanted to splice it to seems to have 5 wires (blue, green, red/copper twist, green/copper twist, and solid red with a copper outer layer) so I don't know where to go from here. I took some pictures to show what I mean. Help is much appreciated.

Turtle beach:

Wire I'm trying to splice to:

⟐ Commented dicembre 05, 2023 at 15:35 GMT-7

Astro A20: How do I repair or replace the broken volume wheel?

Tue, 04 Oct 2022 05:24:48 -0700

The volume wheel no longer clicks when turned and won't adjust the volume. How do I open up the other ear and repair the wheel?