iFixit - Answers With Device "Essential"

Essential Phone: SIM Card not recognized after drop

Thu, 12 Feb 2026 00:22:58 -0700

I dropped my phone last night, and now it thinks it doesn't have a sim card. How can I fix this? I've tried restarting it, but it cannot make calls, texts, or go online.

⟐ Commented febbraio 12, 2026 at 0:22 GMT-7

Essential Phone: Screen fix needed after dropped on the floor

Mon, 03 Dec 2018 00:29:10 -0700

I accidentally dropped the phone and now the screen's cracked. Any way I can get it repaired or replaced? I'm based in HK.

Thank you

⟐ Commented dicembre 03, 2018 at 0:29 GMT-7

Essential: SIM card tray replacement

Fri, 19 Oct 2018 20:10:43 -0700

Recently I purchased a essential phone with no SIM card tray it is a black phone and the only tray I could find on eBay is white will it work in a black phone are they universal

⟐ Commented ottobre 19, 2018 at 20:10 GMT-7

Essential Phone: The screen is unresponsive to touch

Fri, 09 Aug 2019 13:05:18 -0700

You have changed the screen of the device and installed a new system on the device but the screen does not respond to touch and you installed another screen and the same problem?

⟐ Commented agosto 09, 2019 at 13:05 GMT-7

Essential: 360 camera not working

Fri, 29 Mar 2019 04:38:27 -0700

On the Essential optional 360 camera will not start. Why? phone to see camera when connected but won’t.

⟐ Answered marzo 29, 2019 at 4:38 GMT-7

Essential Phone: How I can unlock my bootloader?

Fri, 10 Feb 2023 10:59:43 -0700

I try to flash an image before unlock the bootloader and now do not charge the system, show me corrupt system and i cant unlock my bootloader now. Please guys help me please...

⟐ Commented febbraio 10, 2023 at 10:59 GMT-7

Essential: Is there a way to program replacement fingerprint button/reader?

Fri, 27 Nov 2020 19:02:49 -0700

Installed new backplate on essential PH-1 but the phone no longer recognizes that there is a fingerprint reader installed. I know iphones have a security feature where the CPU or motherboard only recognizes the factory finger print/home button. Or am I better off removing the old fingerprint reader from the old backplate and installing it into the new one?

Essential Phone: Where to get a replacement screen

Wed, 19 Aug 2020 13:46:05 -0700

I need a new replacement screen that is in the 40-50$ range, where to buy?

Essential Phone: sim card issue after update for Android Pie

Mon, 10 Sep 2018 05:26:07 -0700

I received another update for Android pie, when it was through the my sim card was not recognized by the phone. I've jumped through several hoops, even to the point of uninstalling the os is without using previous settings. Which did not work either.

took out sim card booted
put in sim card booted
reset phone put sim card booted
all of which did not work.
Carrier Verizon
Went into advance settings made sure it was the correct carrier.

Essential Phone: Touch Screen Response Messed Up

Mon, 23 Jul 2018 10:36:06 -0700

Image of touch screen response though a drawing app. I dragged my finger down the screen without breaking contact.

My phone has been dropped once several months ago, resulting in a crack on the back but no noticeable problems otherwise. However, as of yesterday (July 22, 2018), the touch screen has been acting odd. Any and all help would be appreciated.

⟐ Commented luglio 23, 2018 at 10:36 GMT-7

Essential Phone: Back plate coming loose

Fri, 26 Jan 2018 16:15:41 -0700

Is it possible to re-secure the Essential back cover? The corner of mine has started raising up and I just need to glue it back down or something. Any suggestions? Thanks.