⟐ Answered gennaio 01, 2026 at 4:23 GMT-7

⟐ Answer edited marzo 11, 2024 at 9:19 GMT-7

⟐ Answered maggio 29, 2026 at 10:45 GMT-7

⟐ Commented maggio 27, 2026 at 7:13 GMT-7

About a year ago I noticed that colour images would only print black and white.

My settings are to full colour. The cartridges are full and in good condition according to the ink refill place.

Not sure what else is going wrong.

Actually, I updated the question to reflect the proper model is all.

I regularly hear the printer doing the automatic head cleaning.

I just wonder if it's possible to submerge those bits in rubbing alcohol or some other non-water source to remove clogs/build up.

⟐ Commented maggio 23, 2026 at 9:50 GMT-7

The paper starts to feed and then never quite gets grabbed coming out of the paper tray. It doesn't jam, it just doesn't feed. When I feed manually, the printer works fine, but that is a royal pain!

I have tried cleaning all the rollers underneath - in back and front.

Other suggestions?

⟐ Commented maggio 11, 2026 at 7:13 GMT-7

Translation Arabic - English

The printer is not feeding paper.

⟐ Answer edited maggio 09, 2026 at 10:11 GMT-7

⟐ Answered maggio 06, 2026 at 0:33 GMT-7

⟐ Answered aprile 27, 2026 at 15:41 GMT-7

I have purchased parts from the same printer. To be updated.

I am beyond frustrated and I refuse to reset it up each and every time I have to print. I called Brother and their response was that the printer needs to be within three to five feet of the router (???!?!?). They said that the printers are "very sensitive" yet it's a "wifi issue, not a printer issue".

I never would have spent $150 for a wifi printer that needs to be literally next to my modem to work. I may as well have it wired directly. I have a small condo (1000 square feet) and the printer is in the room next to where my modem is located. It's maybe twenty or thirty feet away. There is no solid wall separating the two rooms--there's a large double doorway between them.

I'm so frustrated and upset that something so new and not inexpensive is useless. Do I have any options to keep the machine from constantly dropping the connection? I read somewhere else about "fixing" the IP address but before I mess with that want to make sure that is the right thing to do. Thanks!

⟐ Commented aprile 13, 2026 at 9:01 GMT-7

I’m having an issue with my printer showing an error that the waste ink pad (waste ink absorber) is full. The printer stopped working completely because of this.

I tried to open the printer to access the waste ink pads, but I couldn’t reach them—they seem to be located deep inside the printer and not easily accessible.

I need help with:

How to access the waste ink pad inside the printer

Whether there is a way to reset the waste ink counter without full disassembly

If there is any software tool or service mode reset available for this model

Any step-by-step guidance or diagrams would be appreciated.

⟐ Answer edited aprile 12, 2026 at 20:04 GMT-7

⟐ Commented aprile 02, 2026 at 20:04 GMT-7

Just for background my device was connected to the outlet when the electriction "tested" turning on power.

⟐ Answer edited aprile 02, 2026 at 3:23 GMT-7

⟐ Answer edited marzo 24, 2026 at 17:18 GMT-7

⟐ Answer edited marzo 09, 2026 at 15:49 GMT-7

I can not press other icons, like copy, scan, and other

⟐ Commented febbraio 28, 2026 at 9:07 GMT-7

Just looking for steps I can try to fix the problem myself before buying a new printer.

⟐ Commented febbraio 20, 2026 at 22:36 GMT-7

Wherever I found something about this, the instructions start with "Press the wifi Direct button" but for me I press it in vain because it is inactive.

Do you know how to activate this button?

⟐ Commented gennaio 29, 2026 at 5:20 GMT-7

⟐ Answer edited dicembre 21, 2025 at 12:57 GMT-7