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Post originale di: Janet K. Becker

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Hi Mamun,

It sounds like your QiCycle's battery might be experiencing some issues due to prolonged disuse or moisture exposure, especially during the rainy season. Here are some steps you can try to troubleshoot:

# ***Check the Charging Port and Adapter***:
** Inspect the charging port on the cycle for any dirt, debris, or corrosion. Clean it gently if necessary.
** Test the charger on another compatible device (if possible) to confirm it’s working properly.
# ***Reset the Battery***:
** Some e-bikes have a battery reset mechanism. Check your QiCycle’s manual to see if this is an option.
# ***Battery Maintenance***:
** If the battery has been unused for an extended period, it may have entered a deep discharge state. Unfortunately, this can sometimes make it difficult to recharge.
** Try a trickle charge method: Plug the adapter into the cycle and unplug it every 5-10 minutes for an hour. This might coax the battery back into charging.
# ***Inspect for Moisture Damage***:
** Given the rainy season, moisture could have entered the battery or other components. If you suspect water damage, place the bike in a dry, warm area for 24-48 hours to let it fully dry out.
# ***Front Wheel Solution***:
** Running the front wheel in reverse without turning on the cycle (as suggested) can sometimes help reset internal circuits. Make sure you’re spinning it long enough (about 1-2 minutes).
# ***Contact QiCycle Support***:
** If none of the above works and there are no service centers in Bangladesh, try reaching out to QiCycle support online. They might offer remote troubleshooting or suggest a nearby location for service.

If the problem persists, the battery may need replacement or professional repair, which might require sourcing parts online.

Good luck, and I hope your QiCycle gets back to running smoothly!

Feel free to tweak this response as needed!

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