I downloaded a trial for Company of Heroes 3 and after my 2 hours trial time, bought it on sale. It never recognised that I had bought it and insisted my 'trial period was over' when trying to play it. Multiple resets later, I was required to do a firmware update. This is it, i thought. Nope.
I decided to reinstall, deleting the game. When going back to the store directly or through my library there is a dollar amount on the COH3 page instead of a download option - looking as though I havn't purchased it. Attempting to purchase again it say I already own this product.
I tried to restore the license though settings, which I have done before, but it appears you can only restore licenses for games that are INSTALLED.
System software up to date, game purchased, no download option. Have I lost my money?