''I dropped my Surface Pro 5. I ordered and received a new screen through Amazon. For a while, things were good, but then touch and pen functions started to deprecate. I did not drop it again, but I think I may have disturbed something when I replaced the not so protective but cute protective case with a more rugged (and expensive - worth it!) Urban Gear case.''
***''I reopened it. I cleaned out some of the adhesive, mainly from the top where there is some copper (antenna?) This seemed to give me more consistent pen operation. I am thinking about removing and reinstalling the screen now that I know what to do. Maybe I will recover something that I missed on the first pass in the process.''***
''I disabled the two HID touch screen entries in Device Manager, restarted, enabled, restarted. At first, I saw the little gray circles, but the screen cycled off and on a few times. They disappeared.''[br]
[br]
***''Do you think uninstalling the drivers will help or harm? I assume this would force Windows (11) to look for drivers again?''***[br]
[br]
I hope it is not a faulty screen, since I am sure my return opportunity is gone.
I dropped my Surface Pro 5. I ordered and received a new screen through Amazon. After installation, touch almost never works. Pen is sporadic. Calibration does not work. I love using Microsoft Journal to even write letters. The touch is more of a convenience. It is the pen function that makes the device so worthy of the trouble of finding a solution.[br]
+
''I dropped my Surface Pro 5. I ordered and received a new screen through Amazon. For a while, things were good, but then touch and pen functions started to deprecate. I did not drop it again, but I think I may have disturbed something when I replaced the not so protective but cute protective case with a more rugged (and expensive - worth it!) Urban Gear case.''
+
+
***''I reopened it. I cleaned out some of the adhesive, mainly from the top where there is some copper (antenna?) This seemed to give me more consistent pen operation. I am thinking about removing and reinstalling the screen now that I know what to do. Maybe I will recover something that I missed on the first pass in the process.''***
+
+
''I disabled the two HID touch screen entries in Device Manager, restarted, enabled, restarted. At first, I saw the little gray circles, but the screen cycled off and on a few times. They disappeared.''[br]
+
[br]
+
***''Do you think uninstalling the drivers will help or harm? I assume this would force Windows (11) to look for drivers again?''***[br]
[br]
I hope it is not a faulty screen, since I am sure my return opportunity is gone.
I dropped my Surface Pro 5. I ordered and received a new screen through Amazon. After installation, touch almost never works. Pen is sporadic. Calibration does not work. I love using Microsoft Journal to even write letters. The touch is more of a convenience. It is the pen function that makes the device so worthy of the trouble of finding a solution.[br]
[br]
I hope it is not a faulty screen, since I am sure my return opportunity is gone.