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Versione corrente di: oldturkey03 (dettagli voto) ,

Titolo:

Liquid spilled on Mac; battery won’t charge and won’t boot

Testo:

I live in ''Southern California''and someone spilled tea on my laptop a week ago. I immediately took my computer, turned it off, dried it off and put it in a towel in my car windshield defroster on full heat. This did help extract the liquids and dry out the computer. All seemed fine until I turned it on...

[br]

'''PROBLEMS:'''

# The battery symbol in the upper right hand corner has a triangle in it with an exclamation point in the center... “!”
** My interpretation here is that the battery is not functioning and needs replacement.
** When I attempt to login to the computer it launches the loading bar across the screen(as it does after logins following restarts or shutdowns). As soon as the loading bar reaches 50-75% of the way across the screen it turns black and returns back to the login screen.
*** Not sure what to do here. This is clearly not a battery issue solely.
*** The laptop trackpad didn’t work particularly well when I used it for the login attempts.
# this could be minor but I didn’t get to use the laptop long enough to tell if it made any difference.

[br]

 I went to Apple 2 days later and they indicated that(due to Apple’s inflated pricing and profit margins) it would cost 1500$ to fix + 100$ for labor. This is approximately the same cost as a bottom of the line current generation laptop in a smaller size. They also said that the computer '''''++should++'''''be able to start up with or without the battery design. So this indicates deeper issues than the battery alone could explain.

[br]

'''NOTES:'''

* Computer hasn’t been backed up in the last month or so.

'''QUESTIONS:'''

# Do I need a new battery?
# What other parts do I need?
# Is there anyone/a location I can take this to have it fixed('''NOT Apple''')? Specific recommendations would be very helpful. I can drive anywhere from LA- San Diego if need be.
# If no recommendations, what is all I need to do this on my own?

Dispositivo:

MacBook Pro 15" Retina Display Mid 2015

Stato:

open

Risposta Accettata:

+574454

Post originale di: dalbers1997 ,

Titolo:

Liquid spilled on Mac; battery won’t charge and won’t boot

Testo:

I live in ''Southern California''and someone spilled tea on my laptop a week ago. I immediately took my computer, turned it off, dried it off and put it in a towel in my car windshield defroster on full heat. This did help extract the liquids and dry out the computer. All seemed fine until I turned it on...

[br]

'''PROBLEMS:'''

# The battery symbol in the upper right hand corner has a triangle in it with an exclamation point in the center... “!”
** My interpretation here is that the battery is not functioning and needs replacement.
** When I attempt to login to the computer it launches the loading bar across the screen(as it does after logins following restarts or shutdowns). As soon as the loading bar reaches 50-75% of the way across the screen it turns black and returns back to the login screen.
*** Not sure what to do here. This is clearly not a battery issue solely.
*** The laptop trackpad didn’t work particularly well when I used it for the login attempts.
# this could be minor but I didn’t get to use the laptop long enough to tell if it made any difference.

[br]

 I went to Apple 2 days later and they indicated that(due to Apple’s inflated pricing and profit margins) it would cost 1500$ to fix + 100$ for labor. This is approximately the same cost as a bottom of the line current generation laptop in a smaller size. They also said that the computer '''''++should++'''''be able to start up with or without the battery design. So this indicates deeper issues than the battery alone could explain.

[br]

'''NOTES:'''

* Computer hasn’t been backed up in the last month or so.

'''QUESTIONS:'''

# Do I need a new battery?
# What other parts do I need?
# Is there anyone/a location I can take this to have it fixed('''NOT Apple''')? Specific recommendations would be very helpful. I can drive anywhere from LA- San Diego if need be.
# If no recommendations, what is all I need to do this on my own?

Dispositivo:

MacBook Pro 15" Retina Display Mid 2015

Stato:

open