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Versione corrente di: Kyle Petrozza ,

Titolo:

Tracing Possible Causes of RAM Kernel Panics: 2 Machines, Same Problem

Testo:

I've been thinking about and dealing with this issue for over six months now and I'm stuck.
 
TLDR: x2 2012 era MBP's with aftermarket RAM & SSDs started experiencing kernel panics. Computer A started first. Then bought computer B as replacement. 6 months later, Computer B displays same behavior. Physical pressure/movement of RAM brings computer back from not starting up. How am I killing my MBPs?
 
Purchased a used 2012 MBP back in 2015 when my MBP was stolen. Machine was in good shape. I added 16GB DDR3 from Crucial, swapped out optical and HDD for SSDs. About a year and a half later, I start seeing kernel panics (crashes... machine will freeze up - or sometimes restart itself). Researched and found out it was a RAM issue. Bought new RAM (Crucial or OWC), installed, same issues.
 
So, I bought another used 2012 MBP, performed the same mods to it, ran like a top for about 6 months and then boom, kernel panic. Same. Exact. Thing.
 
So I started treating this like an investigation or an epidemiological study. Something I’m doing must be causing this to happen. For what it’s worth, I have many sticks of RAM, and I’ve swapped them around and still the same thing occurs. Since I tried new RAM sticks for the last MBP and it didn’t work, I’m hesitant to do it again.
 
When the machine does “panic”, it won’t restart and gives the black screen with the 3 peeps. ( Like it did, just now. ) The only thing that gets it to boot again is a physical pushing on the bottom of the case where the RAM lives. It’s as if the RAM module has a loose connection to the logic board (I’ve tightened the screws to the RAM module and no change).
 
Same with the other computer. The only thing I can think of is that the way the laptop has been carried, in my camera bag, has caused the logic board to flex over time and caused damage to the RAM module. Does this sound asinine? Possible? Or, is it possible that all these RAM sticks are bad? I’ve run Rember tests on it and comes back as A OK.
 
Hoping some of you out there have had this issue or can have fun thinking it through with me. I’m really not looking forward to buying a new MBP at the moment for a number of reasons.
 
Current Machine Specs:
 
15" MBP Mid-2012
 
Sierra 10.12.6 (previous machine was running El Capitan)
 
2.6 GHz Intel Core i7
 
16GB 1600 MHz DDR3
 
Nvidia GeForce GT 650M 1024MB
 
Intel HD Graphics 4000 1536MB
 
Everything is up to date, well taken care of.
 
[document|4786]
 
=== Update (06/16/2018) ===
 
== For what it's worth... the EtreCheck report. ==
 
[document|4787]
 
=== Update (06/29/2018) ===
 
Adding another update as I'm still stumped.
 
I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.
 
Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.
 
It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?
 
I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?
 
=== Latest Panic Report: ===
 
[document|5645]
 
Adding another update as I'm still stumped.
 
I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.
 
Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.
 
It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?
 
I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?
 
=== Latest Panic Report: ===
 
[document|5646]
 
=== Update (06/29/2018) ===
 
Adding another update as I'm still stumped.
 
I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.
 
Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.
 
It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?
 
I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?
 
== Latest Panic Report: ==
 
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B
 
Fri Jun 29 10:48:15 2018
 
* Panic Report ***
 
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
 
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
 
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
 
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
 
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
 
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
 
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
 
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0
 
Backtrace (CPU 0), Frame : Return Address
 
0xffffff8024f4b450 : 0xffffff80250e850c
 
0xffffff8024f4b4d0 : 0xffffff80251fe085
 
0xffffff8024f4b6b0 : 0xffffff8025099543
 
0xffffff8024f4b6d0 : 0xffffff7fa59358da
 
0xffffff920ff33ec0 : 0xffffff7fa5934d67
 
0xffffff920ff33ee0 : 0xffffff80256bc68f
 
0xffffff920ff33f30 : 0xffffff80256baef1
 
0xffffff920ff33f80 : 0xffffff80256ba4d6
 
0xffffff920ff33fb0 : 0xffffff80250988f7
 
Kernel Extensions in backtrace:
 
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
 
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
 
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
 
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
 
kmod dependency scan stopped due to missing kmod page: 0x400000001
 
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
 
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
 
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
 
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
 
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
 
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
 
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
 
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
 
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
 
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
 
Network Service: Wi-Fi, AirPort, en1
 
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
 
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
 
USB Device: USB 2.0 Bus
 
USB Device: Hub
 
USB Device: FaceTime HD Camera (Built-in)
 
USB Device: USB 2.0 Bus
 
USB Device: Hub
 
USB Device: Hub
 
USB Device: Apple Internal Keyboard / Trackpad
 
USB Device: IR Receiver
 
USB Device: BRCM20702 Hub
 
USB Device: Bluetooth USB Host Controller
 
USB Device: USB 3.0 Bus
 
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
 
=== Update (06/29/2018) ===
 
Adding another update as I'm still stumped.
 
I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.
 
Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.
 
It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?
 
I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?
 
== Latest Panic Report: ==
 
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B
 
Fri Jun 29 10:48:15 2018
 
* Panic Report ***
 
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
 
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
 
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
 
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
 
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
 
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
 
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
 
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0
 
Backtrace (CPU 0), Frame : Return Address
 
0xffffff8024f4b450 : 0xffffff80250e850c
 
0xffffff8024f4b4d0 : 0xffffff80251fe085
 
0xffffff8024f4b6b0 : 0xffffff8025099543
 
0xffffff8024f4b6d0 : 0xffffff7fa59358da
 
0xffffff920ff33ec0 : 0xffffff7fa5934d67
 
0xffffff920ff33ee0 : 0xffffff80256bc68f
 
0xffffff920ff33f30 : 0xffffff80256baef1
 
0xffffff920ff33f80 : 0xffffff80256ba4d6
 
0xffffff920ff33fb0 : 0xffffff80250988f7
 
Kernel Extensions in backtrace:
 
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
 
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
 
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
 
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
 
kmod dependency scan stopped due to missing kmod page: 0x400000001
 
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
 
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
 
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
 
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
 
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
 
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
 
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
 
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
 
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
 
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
 
Network Service: Wi-Fi, AirPort, en1
 
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
 
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
 
USB Device: USB 2.0 Bus
 
USB Device: Hub
 
USB Device: FaceTime HD Camera (Built-in)
 
USB Device: USB 2.0 Bus
 
USB Device: Hub
 
USB Device: Hub
 
USB Device: Apple Internal Keyboard / Trackpad
 
USB Device: IR Receiver
 
USB Device: BRCM20702 Hub
 
USB Device: Bluetooth USB Host Controller
 
USB Device: USB 3.0 Bus
 
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Dispositivo:

MacBook Pro 15" Unibody Mid 2012

Stato:

open

Modifica di: Kyle Petrozza ,

Titolo:

Tracing Possible Causes of RAM Kernel Panics: 2 Machines, Same Problem

Testo:

I've been thinking about and dealing with this issue for over six months now and I'm stuck.
 
TLDR: x2 2012 era MBP's with aftermarket RAM & SSDs started experiencing kernel panics. Computer A started first. Then bought computer B as replacement. 6 months later, Computer B displays same behavior. Physical pressure/movement of RAM brings computer back from not starting up. How am I killing my MBPs?
 
Purchased a used 2012 MBP back in 2015 when my MBP was stolen. Machine was in good shape. I added 16GB DDR3 from Crucial, swapped out optical and HDD for SSDs. About a year and a half later, I start seeing kernel panics (crashes... machine will freeze up - or sometimes restart itself). Researched and found out it was a RAM issue. Bought new RAM (Crucial or OWC), installed, same issues.
 
So, I bought another used 2012 MBP, performed the same mods to it, ran like a top for about 6 months and then boom, kernel panic. Same. Exact. Thing.
 
So I started treating this like an investigation or an epidemiological study. Something I’m doing must be causing this to happen. For what it’s worth, I have many sticks of RAM, and I’ve swapped them around and still the same thing occurs. Since I tried new RAM sticks for the last MBP and it didn’t work, I’m hesitant to do it again.
 
When the machine does “panic”, it won’t restart and gives the black screen with the 3 peeps. ( Like it did, just now. ) The only thing that gets it to boot again is a physical pushing on the bottom of the case where the RAM lives. It’s as if the RAM module has a loose connection to the logic board (I’ve tightened the screws to the RAM module and no change).
 
Same with the other computer. The only thing I can think of is that the way the laptop has been carried, in my camera bag, has caused the logic board to flex over time and caused damage to the RAM module. Does this sound asinine? Possible? Or, is it possible that all these RAM sticks are bad? I’ve run Rember tests on it and comes back as A OK.
 
Hoping some of you out there have had this issue or can have fun thinking it through with me. I’m really not looking forward to buying a new MBP at the moment for a number of reasons.
 
Current Machine Specs:
 
15" MBP Mid-2012
 
Sierra 10.12.6 (previous machine was running El Capitan)
 
2.6 GHz Intel Core i7
 
16GB 1600 MHz DDR3
 
Nvidia GeForce GT 650M 1024MB
 
Intel HD Graphics 4000 1536MB
 
Everything is up to date, well taken care of.
 
[document|4786]
 
=== Update (06/16/2018) ===
 
== For what it's worth... the EtreCheck report. ==
 
[document|4787]
 
=== Update (06/29/2018) ===
 
Adding another update as I'm still stumped.
 
I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.
 
Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.
 
It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?
 
I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?
 
=== Latest Panic Report: ===
 
[document|5645]
 
Adding another update as I'm still stumped.
 
I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.
 
Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.
 
It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?
 
I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?
 
=== Latest Panic Report: ===
 
[document|5646]
 
=== Update (06/29/2018) ===
 
Adding another update as I'm still stumped.
 
I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.
 
Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.
 
It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?
 
I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?
 
== Latest Panic Report: ==
 
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B
 
Fri Jun 29 10:48:15 2018
 
* Panic Report ***
 
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
 
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
 
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
 
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
 
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
 
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
 
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
 
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0
 
Backtrace (CPU 0), Frame : Return Address
 
0xffffff8024f4b450 : 0xffffff80250e850c
 
0xffffff8024f4b4d0 : 0xffffff80251fe085
 
0xffffff8024f4b6b0 : 0xffffff8025099543
 
0xffffff8024f4b6d0 : 0xffffff7fa59358da
 
0xffffff920ff33ec0 : 0xffffff7fa5934d67
 
0xffffff920ff33ee0 : 0xffffff80256bc68f
 
0xffffff920ff33f30 : 0xffffff80256baef1
 
0xffffff920ff33f80 : 0xffffff80256ba4d6
 
0xffffff920ff33fb0 : 0xffffff80250988f7
 
Kernel Extensions in backtrace:
 
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
 
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
 
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
 
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
 
kmod dependency scan stopped due to missing kmod page: 0x400000001
 
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
 
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
 
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
 
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
 
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
 
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
 
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
 
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
 
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
 
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
 
Network Service: Wi-Fi, AirPort, en1
 
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
 
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
 
USB Device: USB 2.0 Bus
 
USB Device: Hub
 
USB Device: FaceTime HD Camera (Built-in)
 
USB Device: USB 2.0 Bus
 
USB Device: Hub
 
USB Device: Hub
 
USB Device: Apple Internal Keyboard / Trackpad
 
USB Device: IR Receiver
 
USB Device: BRCM20702 Hub
 
USB Device: Bluetooth USB Host Controller
 
USB Device: USB 3.0 Bus
 
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Dispositivo:

MacBook Pro 15" Unibody Mid 2012

Stato:

open

Modifica di: Dan ,

Titolo:

Tracing Possible Causes of RAM Kernel Panics: 2 Machines, Same Problem

Testo:

I've been thinking about and dealing with this issue for over six months now and I'm stuck.
 
TLDR: x2 2012 era MBP's with aftermarket RAM & SSDs started experiencing kernel panics. Computer A started first. Then bought computer B as replacement. 6 months later, Computer B displays same behavior. Physical pressure/movement of RAM brings computer back from not starting up. How am I killing my MBPs?
 
Purchased a used 2012 MBP back in 2015 when my MBP was stolen. Machine was in good shape. I added 16GB DDR3 from Crucial, swapped out optical and HDD for SSDs. About a year and a half later, I start seeing kernel panics (crashes... machine will freeze up - or sometimes restart itself). Researched and found out it was a RAM issue. Bought new RAM (Crucial or OWC), installed, same issues.
 
So, I bought another used 2012 MBP, performed the same mods to it, ran like a top for about 6 months and then boom, kernel panic. Same. Exact. Thing.
 
So I started treating this like an investigation or an epidemiological study. Something I’m doing must be causing this to happen. For what it’s worth, I have many sticks of RAM, and I’ve swapped them around and still the same thing occurs. Since I tried new RAM sticks for the last MBP and it didn’t work, I’m hesitant to do it again.
 
When the machine does “panic”, it won’t restart and gives the black screen with the 3 peeps. ( Like it did, just now. ) The only thing that gets it to boot again is a physical pushing on the bottom of the case where the RAM lives. It’s as if the RAM module has a loose connection to the logic board (I’ve tightened the screws to the RAM module and no change).
 
Same with the other computer. The only thing I can think of is that the way the laptop has been carried, in my camera bag, has caused the logic board to flex over time and caused damage to the RAM module. Does this sound asinine? Possible? Or, is it possible that all these RAM sticks are bad? I’ve run Rember tests on it and comes back as A OK.
 
Hoping some of you out there have had this issue or can have fun thinking it through with me. I’m really not looking forward to buying a new MBP at the moment for a number of reasons.
 
Current Machine Specs:
 
15" MBP Mid-2012
 
Sierra 10.12.6 (previous machine was running El Capitan)
 
2.6 GHz Intel Core i7
 
16GB 1600 MHz DDR3
 
Nvidia GeForce GT 650M 1024MB
 
Intel HD Graphics 4000 1536MB
 
Everything is up to date, well taken care of.
 
[document|4786]
 
=== Update (06/16/2018) ===
 
== For what it's worth... the EtreCheck report. ==

[document|4787]
[document|4787]

[document|4787]
[document|4787]
 
=== Update (06/29/2018) ===
 
Adding another update as I'm still stumped.
 
I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.
 
Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.
 
It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?
 
I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?
 
===== Latest Panic Report: ==
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B
===
[document|5645]
===== Latest Panic Report: ==
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B
===
[document|5645]
 
Fri Jun 29 10:48:15 2018

*** Panic Report ***
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff8024f4b450 : 0xffffff80250e850c
0xffffff8024f4b4d0 : 0xffffff80251fe085
0xffffff8024f4b6b0 : 0xffffff8025099543
0xffffff8024f4b6d0 : 0xffffff7fa59358da
0xffffff920ff33ec0 : 0xffffff7fa5934d67
0xffffff920ff33ee0 : 0xffffff80256bc68f
0xffffff920ff33f30 : 0xffffff80256baef1
0xffffff920ff33f80 : 0xffffff80256ba4d6
0xffffff920ff33fb0 : 0xffffff80250988f7
Kernel Extensions in backtrace:
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
kmod dependency scan stopped due to missing kmod page: 0x400000001
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1







== Adding
Adding another update as I'm still stumped. ==
Fri Jun 29 10:48:15 2018

*** Panic Report ***
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff8024f4b450 : 0xffffff80250e850c
0xffffff8024f4b4d0 : 0xffffff80251fe085
0xffffff8024f4b6b0 : 0xffffff8025099543
0xffffff8024f4b6d0 : 0xffffff7fa59358da
0xffffff920ff33ec0 : 0xffffff7fa5934d67
0xffffff920ff33ee0 : 0xffffff80256bc68f
0xffffff920ff33f30 : 0xffffff80256baef1
0xffffff920ff33f80 : 0xffffff80256ba4d6
0xffffff920ff33fb0 : 0xffffff80250988f7
Kernel Extensions in backtrace:
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
kmod dependency scan stopped due to missing kmod page: 0x400000001
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1







== Adding
Adding another update as I'm still stumped. ==
 
I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.
 
Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.
 
It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?
 
I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?
 
===== Latest Panic Report: ==
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B

Fri Jun 29 10:48:15 2018

*** Panic Report ***
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff8024f4b450 : 0xffffff80250e850c
0xffffff8024f4b4d0 : 0xffffff80251fe085
0xffffff8024f4b6b0 : 0xffffff8025099543
0xffffff8024f4b6d0 : 0xffffff7fa59358da
0xffffff920ff33ec0 : 0xffffff7fa5934d67
0xffffff920ff33ee0 : 0xffffff80256bc68f
0xffffff920ff33f30 : 0xffffff80256baef1
0xffffff920ff33f80 : 0xffffff80256ba4d6
0xffffff920ff33fb0 : 0xffffff80250988f7
Kernel Extensions in backtrace:
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
kmod dependency scan stopped due to missing kmod page: 0x400000001
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
===
[document|5646]
===== Latest Panic Report: ==
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B

Fri Jun 29 10:48:15 2018

*** Panic Report ***
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff8024f4b450 : 0xffffff80250e850c
0xffffff8024f4b4d0 : 0xffffff80251fe085
0xffffff8024f4b6b0 : 0xffffff8025099543
0xffffff8024f4b6d0 : 0xffffff7fa59358da
0xffffff920ff33ec0 : 0xffffff7fa5934d67
0xffffff920ff33ee0 : 0xffffff80256bc68f
0xffffff920ff33f30 : 0xffffff80256baef1
0xffffff920ff33f80 : 0xffffff80256ba4d6
0xffffff920ff33fb0 : 0xffffff80250988f7
Kernel Extensions in backtrace:
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
kmod dependency scan stopped due to missing kmod page: 0x400000001
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
===
[document|5646]

Dispositivo:

MacBook Pro 15" Unibody Mid 2012

Stato:

open

Modifica di: Kyle Petrozza ,

Titolo:

Tracing Possible Causes of RAM Kernel Panics: 2 Machines, Same Problem

Testo:

I've been thinking about and dealing with this issue for over six months now and I'm stuck.
 
TLDR: x2 2012 era MBP's with aftermarket RAM & SSDs started experiencing kernel panics. Computer A started first. Then bought computer B as replacement. 6 months later, Computer B displays same behavior. Physical pressure/movement of RAM brings computer back from not starting up. How am I killing my MBPs?
 
Purchased a used 2012 MBP back in 2015 when my MBP was stolen. Machine was in good shape. I added 16GB DDR3 from Crucial, swapped out optical and HDD for SSDs. About a year and a half later, I start seeing kernel panics (crashes... machine will freeze up - or sometimes restart itself). Researched and found out it was a RAM issue. Bought new RAM (Crucial or OWC), installed, same issues.
 
So, I bought another used 2012 MBP, performed the same mods to it, ran like a top for about 6 months and then boom, kernel panic. Same. Exact. Thing.
 
So I started treating this like an investigation or an epidemiological study. Something I’m doing must be causing this to happen. For what it’s worth, I have many sticks of RAM, and I’ve swapped them around and still the same thing occurs. Since I tried new RAM sticks for the last MBP and it didn’t work, I’m hesitant to do it again.
 
When the machine does “panic”, it won’t restart and gives the black screen with the 3 peeps. ( Like it did, just now. ) The only thing that gets it to boot again is a physical pushing on the bottom of the case where the RAM lives. It’s as if the RAM module has a loose connection to the logic board (I’ve tightened the screws to the RAM module and no change).
 
Same with the other computer. The only thing I can think of is that the way the laptop has been carried, in my camera bag, has caused the logic board to flex over time and caused damage to the RAM module. Does this sound asinine? Possible? Or, is it possible that all these RAM sticks are bad? I’ve run Rember tests on it and comes back as A OK.
 
Hoping some of you out there have had this issue or can have fun thinking it through with me. I’m really not looking forward to buying a new MBP at the moment for a number of reasons.
 
Current Machine Specs:
 
15" MBP Mid-2012
 
Sierra 10.12.6 (previous machine was running El Capitan)
 
2.6 GHz Intel Core i7
 
16GB 1600 MHz DDR3
 
Nvidia GeForce GT 650M 1024MB
 
Intel HD Graphics 4000 1536MB
 
Everything is up to date, well taken care of.
 
[document|4786]
 
=== Update (06/16/2018) ===
 
== For what it's worth... the EtreCheck report. ==
[document|4787]
[document|4787]

=== Update (06/29/2018) ===

Adding another update as I'm still stumped.

I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.

Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.

It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?

I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?

== Latest Panic Report: ==
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B

Fri Jun 29 10:48:15 2018

*** Panic Report ***
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff8024f4b450 : 0xffffff80250e850c
0xffffff8024f4b4d0 : 0xffffff80251fe085
0xffffff8024f4b6b0 : 0xffffff8025099543
0xffffff8024f4b6d0 : 0xffffff7fa59358da
0xffffff920ff33ec0 : 0xffffff7fa5934d67
0xffffff920ff33ee0 : 0xffffff80256bc68f
0xffffff920ff33f30 : 0xffffff80256baef1
0xffffff920ff33f80 : 0xffffff80256ba4d6
0xffffff920ff33fb0 : 0xffffff80250988f7
Kernel Extensions in backtrace:
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
kmod dependency scan stopped due to missing kmod page: 0x400000001
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1







== Adding another update as I'm still stumped. ==

I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.

Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.

It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?

I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?

== Latest Panic Report: ==
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B

Fri Jun 29 10:48:15 2018

*** Panic Report ***
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff8024f4b450 : 0xffffff80250e850c
0xffffff8024f4b4d0 : 0xffffff80251fe085
0xffffff8024f4b6b0 : 0xffffff8025099543
0xffffff8024f4b6d0 : 0xffffff7fa59358da
0xffffff920ff33ec0 : 0xffffff7fa5934d67
0xffffff920ff33ee0 : 0xffffff80256bc68f
0xffffff920ff33f30 : 0xffffff80256baef1
0xffffff920ff33f80 : 0xffffff80256ba4d6
0xffffff920ff33fb0 : 0xffffff80250988f7
Kernel Extensions in backtrace:
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
kmod dependency scan stopped due to missing kmod page: 0x400000001
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1
[document|4787]
[document|4787]

=== Update (06/29/2018) ===

Adding another update as I'm still stumped.

I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.

Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.

It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?

I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?

== Latest Panic Report: ==
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B

Fri Jun 29 10:48:15 2018

*** Panic Report ***
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff8024f4b450 : 0xffffff80250e850c
0xffffff8024f4b4d0 : 0xffffff80251fe085
0xffffff8024f4b6b0 : 0xffffff8025099543
0xffffff8024f4b6d0 : 0xffffff7fa59358da
0xffffff920ff33ec0 : 0xffffff7fa5934d67
0xffffff920ff33ee0 : 0xffffff80256bc68f
0xffffff920ff33f30 : 0xffffff80256baef1
0xffffff920ff33f80 : 0xffffff80256ba4d6
0xffffff920ff33fb0 : 0xffffff80250988f7
Kernel Extensions in backtrace:
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
kmod dependency scan stopped due to missing kmod page: 0x400000001
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1







== Adding another update as I'm still stumped. ==

I've been using the problem machine for a few days now with little issue. That said, the laptop has been sitting stationary, on a desk, and plugged into an iMac (as secondary display) and hasn't moved.

Then, yesterday, I take it with me into town to do some work (no panics) and this morning was using it to read the news over breakfast (again, no panics). I then set it back down to hook it up to the iMac and boom... panic.

It will not reboot until I physically press down on the keyboard (or the underside) with some force. Enough force to move the logic board. This leads me to believe that it's a physical connection issue. Is this a ludicrous idea? How could physically pressing on the machine otherwise effect it?

I can only continue like this for so long before needing to purchase another MBP at which time I'll be stuck with the debate: buy this year & model again (it's really powerful enough and thousands of dollars cheaper) or buy the latest MBP and spend all the money to future proof it as much as possible?

== Latest Panic Report: ==
Anonymous UUID: 79A4449D-6B81-B4CC-4355-7ECA6F19880B

Fri Jun 29 10:48:15 2018

*** Panic Report ***
panic(cpu 0 caller 0xffffff80251fe085): Kernel trap at 0xffffff7fa59358da, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007fac5f8ed530, CR3: 0x000000002919b000, CR4: 0x00000000001626e0
RAX: 0xe9884400000001bf, RBX: 0x0000000000000001, RCX: 0xffffff8025808e80, RDX: 0x0000000000000001
RSP: 0xffffff920f733d60, RBP: 0xffffff920ff33ec0, RSI: 0x0000000000000001, RDI: 0xffffff8044e273c0
R8: 0x000000231153405d, R9: 0xffffff8025808ed8, R10: 0x0000000000000000, R11: 0xffffff80259d1a50
R12: 0x0000002310badff5, R13: 0xffffff8044e273c0, R14: 0xffffff80453f5800, R15: 0xffffff7fa5934d42
RFL: 0x0000000000010286, RIP: 0xffffff7fa59358da, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007fac5f8ed530, Error code: 0x0000000000000000, Fault CPU: 0x0, PL: 0, VF: 0

Backtrace (CPU 0), Frame : Return Address
0xffffff8024f4b450 : 0xffffff80250e850c
0xffffff8024f4b4d0 : 0xffffff80251fe085
0xffffff8024f4b6b0 : 0xffffff8025099543
0xffffff8024f4b6d0 : 0xffffff7fa59358da
0xffffff920ff33ec0 : 0xffffff7fa5934d67
0xffffff920ff33ee0 : 0xffffff80256bc68f
0xffffff920ff33f30 : 0xffffff80256baef1
0xffffff920ff33f80 : 0xffffff80256ba4d6
0xffffff920ff33fb0 : 0xffffff80250988f7
Kernel Extensions in backtrace:
com.apple.kec.corecrypto(1.0)[E3701C61-A548-3181-9F3E-C90DF8327185]@0xffffff7fa5c70000->0xffffff7fa5d18fff
com.apple.kec.pthread(1.0)[225C22A5-813D-3651-9C40-FDEEAB0D78E1]@0xffffff7fa5d5f000->0xffffff7fa5d6dfff
com.apple.kec.Libm(1.0)[968CBFF1-925D-321E-A5E0-0C5C563BF08C]@0xffffff7fa62b8000->0xffffff7fa62c2fff
com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000->0xffffff7fa5c0dfff
kmod dependency scan stopped due to missing kmod page: 0x400000001
com.apple.iokit.IOPCIFamily(2.9)[A2EC4168-207E-3423-B948-EEB22E66F9C7]@0xffffff7fa5931000->0xffffff7fa5965fff
com.apple.driver.AppleACPIPlatform(5.0)[65E05472-6AE7-3308-8CC8-FA6CB0DB2AEE]@0xffffff7fa8703000->0xffffff7fa8762fff
dependency: com.apple.iokit.IOACPIFamily()[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7fa5c05000
dependency: com.apple.iokit.IOPCIFamily(@9c%Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: USB 2.0 Bus
USB Device: Hub
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: USB 3.0 Bus
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

Dispositivo:

MacBook Pro 15" Unibody Mid 2012

Stato:

open

Modifica di: Dan ,

Titolo:

Tracing Possible Causes of RAM Kernel Panics: 2 Machines, Same Problem

Testo:

I've been thinking about and dealing with this issue for over six months now and I'm stuck.

TLDR: x2 2012 era MBP's with aftermarket RAM & SSDs started experiencing kernel panics. Computer A started first. Then bought computer B as replacement. 6 months later, Computer B displays same behavior. Physical pressure/movement of RAM brings computer back from not starting up. How am I killing my MBPs?

Purchased a used 2012 MBP back in 2015 when my MBP was stolen. Machine was in good shape. I added 16GB DDR3 from Crucial, swapped out optical and HDD for SSDs. About a year and a half later, I start seeing kernel panics (crashes... machine will freeze up - or sometimes restart itself). Researched and found out it was a RAM issue. Bought new RAM (Crucial or OWC), installed, same issues.

So, I bought another used 2012 MBP, performed the same mods to it, ran like a top for about 6 months and then boom, kernel panic. Same. Exact. Thing.

So I started treating this like an investigation or an epidemiological study. Something I’m doing must be causing this to happen. For what it’s worth, I have many sticks of RAM, and I’ve swapped them around and still the same thing occurs. Since I tried new RAM sticks for the last MBP and it didn’t work, I’m hesitant to do it again.

When the machine does “panic”, it won’t restart and gives the black screen with the 3 peeps. ( Like it did, just now. ) The only thing that gets it to boot again is a physical pushing on the bottom of the case where the RAM lives. It’s as if the RAM module has a loose connection to the logic board (I’ve tightened the screws to the RAM module and no change).

Same with the other computer. The only thing I can think of is that the way the laptop has been carried, in my camera bag, has caused the logic board to flex over time and caused damage to the RAM module. Does this sound asinine? Possible? Or, is it possible that all these RAM sticks are bad? I’ve run Rember tests on it and comes back as A OK.

Hoping some of you out there have had this issue or can have fun thinking it through with me. I’m really not looking forward to buying a new MBP at the moment for a number of reasons.

Current Machine Specs:

15" MBP Mid-2012

Sierra 10.12.6 (previous machine was running El Capitan)

2.6 GHz Intel Core i7

16GB 1600 MHz DDR3

Nvidia GeForce GT 650M 1024MB

Intel HD Graphics 4000 1536MB

Everything is up to date, well taken care of.

[document|4786]

=== Update (06/16/2018) ===
== For what it's worth... the EtreCheck report. ==
[document|4787]

Dispositivo:

MacBook Pro 15" Unibody Mid 2012
MacBook Pro 15" Unibody Mid 2012

Stato:

open

Modifica di: Dan ,

Titolo:

Tracing Possible Causes of RAM Kernel Panics: 2 Machines, Same Problem

Testo:

I've been thinking about and dealing with this issue for over six months now and I'm stuck.
 
TLDR: x2 2012 era MBP's with aftermarket RAM & SSDs started experiencing kernel panics. Computer A started first. Then bought computer B as replacement. 6 months later, Computer B displays same behavior. Physical pressure/movement of RAM brings computer back from not starting up. How am I killing my MBPs?
 
Purchased a used 2012 MBP back in 2015 when my MBP was stolen. Machine was in good shape. I added 16GB DDR3 from Crucial, swapped out optical and HDD for SSDs. About a year and a half later, I start seeing kernel panics (crashes... machine will freeze up - or sometimes restart itself). Researched and found out it was a RAM issue. Bought new RAM (Crucial or OWC), installed, same issues.
 
So, I bought another used 2012 MBP, performed the same mods to it, ran like a top for about 6 months and then boom, kernel panic. Same. Exact. Thing.
 
So I started treating this like an investigation or an epidemiological study. Something I’m doing must be causing this to happen. For what it’s worth, I have many sticks of RAM, and I’ve swapped them around and still the same thing occurs. Since I tried new RAM sticks for the last MBP and it didn’t work, I’m hesitant to do it again.
 
When the machine does “panic”, it won’t restart and gives the black screen with the 3 peeps. ( Like it did, just now. ) The only thing that gets it to boot again is a physical pushing on the bottom of the case where the RAM lives. It’s as if the RAM module has a loose connection to the logic board (I’ve tightened the screws to the RAM module and no change).
 
Same with the other computer. The only thing I can think of is that the way the laptop has been carried, in my camera bag, has caused the logic board to flex over time and caused damage to the RAM module. Does this sound asinine? Possible? Or, is it possible that all these RAM sticks are bad? I’ve run Rember tests on it and comes back as A OK.
 
Hoping some of you out there have had this issue or can have fun thinking it through with me. I’m really not looking forward to buying a new MBP at the moment for a number of reasons.
 
Current Machine Specs:
 
15" MBP Mid-2012
 
Sierra 10.12.6 (previous machine was running El Capitan)
 
2.6 GHz Intel Core i7
 
16GB 1600 MHz DDR3
 
Nvidia GeForce GT 650M 1024MB
 
Intel HD Graphics 4000 1536MB
 
Everything is up to date, well taken care of.
 
'***************Panic Report***************

panic(cpu 0 caller 0xffffff800a1fe085): Kernel trap at 0xffffff800a1743cd, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffffffffffb028, CR3: 0x000000044ee93003, CR4: 0x00000000001626e0

RAX: 0x000000000a18e000, RBX: 0xffffff802c09e1b0, RCX: 0xfffffffffffff000, RDX: 0x00007fff9ce86000

RSP: 0xffffff91f4fcbc80, RBP: 0xffffff91f4fcbd60, RSI: 0x0000000037014000, RDI: 0xffffff802a191078

R8: 0xffffff802ada54d8, R9: 0xffffff91f4fcbed0, R10: 0x00007fff842345c4, R11: 0x0000000000000001

R12: 0x00007fffa7014000, R13: 0xffffff802a191078, R14: 0xffffff802c09e910, R15: 0xffffff802c09e190

RFL: 0x0000000000010287, RIP: 0xffffff800a1743cd, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0xffffffffffffb028, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0, VF: 1

Backtrace (CPU 0), Frame : Return Address

0xffffff91f4fcb910 : 0xffffff800a0e850c

0

Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)

Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB

Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1''
[document|4786]
'***************Panic Report***************

panic(cpu 0 caller 0xffffff800a1fe085): Kernel trap at 0xffffff800a1743cd, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffffffffffb028, CR3: 0x000000044ee93003, CR4: 0x00000000001626e0

RAX: 0x000000000a18e000, RBX: 0xffffff802c09e1b0, RCX: 0xfffffffffffff000, RDX: 0x00007fff9ce86000

RSP: 0xffffff91f4fcbc80, RBP: 0xffffff91f4fcbd60, RSI: 0x0000000037014000, RDI: 0xffffff802a191078

R8: 0xffffff802ada54d8, R9: 0xffffff91f4fcbed0, R10: 0x00007fff842345c4, R11: 0x0000000000000001

R12: 0x00007fffa7014000, R13: 0xffffff802a191078, R14: 0xffffff802c09e910, R15: 0xffffff802c09e190

RFL: 0x0000000000010287, RIP: 0xffffff800a1743cd, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0xffffffffffffb028, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0, VF: 1

Backtrace (CPU 0), Frame : Return Address

0xffffff91f4fcb910 : 0xffffff800a0e850c

0

Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)

Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB

Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1''
[document|4786]
 
=== Update (06/16/2018) ===

==
== For what it's worth... the EtreCheck report.

==

EtreCheck version: 4.3.2 (4D034)

Report generated: 2018-06-03 21:29:26

Download EtreCheck from https://etrecheck.com

Runtime: 3:34

Performance: Good



Problem: Other problem



Major Issues:

Anything that appears on this list needs immediate attention.



Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.



Minor Issues:

These issues do not need immediate attention but they may indicate future problems.



Time Machine auto backup disabled - Time Machine auto backups are disabled.

High battery cycle count - Your battery may be losing capacity.

Apps crashing - There have been numerous app crashes.

Clean up - There are orphan files that could be removed.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.



Hardware Information:

MacBook Pro (15-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,1

1 2.6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core

16 GB RAM - At maximum

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 845



Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

NVIDIA GeForce GT 650M - VRAM: 1024 MB

Color LCD 1680 x 1050



Drives:

disk0 - Crucial_CT750MX300SSD1 750.16 GB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - 7*******D (Journaled HFS+) 749.81 GB



disk1 - Samsung SSD 850 EVO 250GB 250.06 GB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 249.20 GB

disk2 - Macintosh HD (Journaled HFS+) 248.83 GB

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB



Mounted Volumes:

disk0s2 - 7*******D 749.81 GB (266.02 GB free)

Journaled HFS+

Mount point: /Volumes/7*******D



disk2 - Macintosh HD 248.83 GB (80.25 GB free)

Journaled HFS+

Mount point: /



Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en4: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 3.39 GB available



System Software:

macOS Sierra 10.12.6 (16G1408)

Time since boot: Less than an hour

System Load: 1.58 (1 min ago) 1.83 (5 min ago) 1.18 (15 min ago)



Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist

Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist

Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK



32-bit Applications:

40 32-bit apps



System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 177 Apple tasks
[Running] 101 Apple tasks


System Launch Daemons:

[Not Loaded] 40 Apple tasks
[Loaded] 171 Apple tasks
[Running] 107 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Running] com.bjango.istatmenusnotifications.plist (Bjango Pty Ltd - installed 2017-10-10)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-04-11)
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-04-11)
[Running] com.bjango.istatmenusagent.plist (Bjango Pty Ltd - installed 2017-10-10)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-17)
[Running] com.bjango.istatmenusstatus.plist (Bjango Pty Ltd - installed 2017-10-10)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-01-08)
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-04-11)
[Loaded] com.bjango.istatmenus.installerhelper.plist (? c8b85b2b - installed 2017-09-26)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-04-11)
[Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-12-01)
[Running] com.econtechnologies.ChronoAgentRemote.plist (? b02ffde3 - installed 2017-04-26)
[Loaded] com.smithmicro.netwise.osx.helper.plist (Smith Micro Software, Inc.; Consumer Division - installed 2017-01-07)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Running] com.fitbit.galileod.plist (? 485714a8 - installed 2015-11-09)
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple - installed 2018-01-08)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2016-07-25)
[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06)
[Loaded] org.wireshark.ChmodBPF.plist (? d4207e05 - installed 2017-02-04)
[Running] com.bjango.istatmenusdaemon.plist (Bjango Pty Ltd - installed 2017-10-10)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2018-06-03)
[Running] com.vladalexa.MagicPrefs.plist (? 0 - installed 2018-06-03)
[Other] com.adobe.ARM.***.plist (? 0 - installed 2016-07-25)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-02-21)
[Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01)
[Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2018-02-27)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-17)
[Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2015-12-01)
[Loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-04-06)


User Login Items:

iTunesHelper Application (Apple - installed 2018-05-29)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ChronoSync Scheduler Application (Econ Technologies, Inc. - installed 2018-04-27)

(/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

DiskWarriorDaemonStarter Application (Alsoft, Inc - installed 2014-12-02)

(/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

NIHardwareAgent Application (Native Instruments GmbH - installed 2017-07-01)

(/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

Backup and Sync from Google Application (Google, Inc. - installed 2018-05-30)

(/Applications/Backup and Sync.app)

Dropbox Application (Dropbox, Inc. - installed 2018-05-22)

(/Applications/Dropbox.app)

com.adobe.SwitchBoard.monitor.plist MachInit (?)

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)



Internet Plug-ins:

AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2015-12-01)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2015-12-01)

QuickTime Plugin: 7.7.3 (installed 2018-06-03)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-01)

AdobePDFViewer: 18.009.20044 (installed 2017-12-01)

SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25)

PepperFlashPlayer: 29.0.0.171 (installed 2018-05-11)



3rd Party Preference Panes:

ChronoAgent (installed 2017-09-04)

Flash Player (installed 2018-04-29)

MagicPrefs (installed 2016-01-20)



Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 248.83 GB - Disk used: 168.58 GB

Destinations:

T*********e [Local] (Last used)

Total size: 299.87 GB

Total number of backups: 47

Oldest backup: 2018-01-27 16:22:10

Last backup: 2018-03-20 21:49:50



Top Processes by CPU:

Process (count) Source % of CPU Location
WindowServer Apple 8
kernel_task Apple 1
Google Chrome Helper (6) Google, Inc. 1
apsd Apple 1
Backup and Sync Google, Inc. 1


Top Processes by Memory:

Process (count) Source RAM usage Location
Google Chrome Helper (6) Google, Inc. 1.37 GB
kernel_task Apple 1018 MB
mdworker (13) Apple 546 MB
Google Chrome Google, Inc. 332 MB
Dropbox (4) Dropbox, Inc. 253 MB


Top Processes by Network Use:

Process Source Input Output Location
Dropbox Dropbox, Inc. 114 KB 179 KB
apsd Apple 54 KB 35 KB
mDNSResponder Apple 41 KB 34 KB
netbiosd Apple 3 KB 2 KB
ntpd Apple 480 B 480 B


Top Processes by Energy Use:

Process (count) Source Energy (0-100) Location
WindowServer Apple 4
iStat Menus Status Bjango Pty Ltd 1
Google Chrome Helper (6) Google, Inc. 0
Backup and Sync Google, Inc. 0
ChronoAgentRemote ? 0 /Library/PreferencePanes/ChronoAgent.prefPane


Virtual Memory Information:

Available RAM 10.27 GB
Free RAM 6.47 GB
Used RAM 5.73 GB
Cached files 3.80 GB
Swap Used 0 B


Software Installs (past 30 days):

Name Version Install Date
TeamViewer 13.1.4170 2018-05-06
Keynote 8.0 2018-05-07
Adobe Pepper Flash Player 29.0.0.171 2018-05-11
Adobe Acrobat Reader DC (18.011.20040) 18.011.20040 2018-05-16
iTunes 12.7.5 2018-05-29
Gatekeeper Configuration Data 140 2018-06-03
Security Update 2018-003 10.12.6 2018-06-03
Safari 11.1.1 2018-06-03


Clean up:

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Volumes/L********************P/A**********s/A******************o/A************* ******p/C******s/M***S/U*****r/A******************************p/C******s/M***S/A **************************r

Executable not found

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent .plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert

Executable not found



Diagnostics Information (past 7 days):

2018-06-03 21:18:28 Kernel Panic (11 times)



2018-06-03 21:18:27 Last Shutdown Cause: 3 - Hard shutdown



2018-06-03 20:34:53 Backup and Sync.app Crash (18 times)

/Applications/Backup and Sync.app

objc_msgSend() selector name: updatePath:withStatus:



2018-06-03 11:39:47 mds Crash

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mds

Initializing



2018-06-03 11:32:26 Kernel Panic



2018-05-31 14:19:35 Microsoft Excel.app Hang

/Applications/Microsoft Office 2011/Microsoft Excel.app



2018-05-30 08:55:26 ChronoSync.app Crash

/Applications/ChronoSync.app





End of report
==
[document|4787]

==
== For what it's worth... the EtreCheck report.

==

EtreCheck version: 4.3.2 (4D034)

Report generated: 2018-06-03 21:29:26

Download EtreCheck from https://etrecheck.com

Runtime: 3:34

Performance: Good



Problem: Other problem



Major Issues:

Anything that appears on this list needs immediate attention.



Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.



Minor Issues:

These issues do not need immediate attention but they may indicate future problems.



Time Machine auto backup disabled - Time Machine auto backups are disabled.

High battery cycle count - Your battery may be losing capacity.

Apps crashing - There have been numerous app crashes.

Clean up - There are orphan files that could be removed.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.



Hardware Information:

MacBook Pro (15-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,1

1 2.6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core

16 GB RAM - At maximum

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 845



Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

NVIDIA GeForce GT 650M - VRAM: 1024 MB

Color LCD 1680 x 1050



Drives:

disk0 - Crucial_CT750MX300SSD1 750.16 GB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - 7*******D (Journaled HFS+) 749.81 GB



disk1 - Samsung SSD 850 EVO 250GB 250.06 GB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 249.20 GB

disk2 - Macintosh HD (Journaled HFS+) 248.83 GB

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB



Mounted Volumes:

disk0s2 - 7*******D 749.81 GB (266.02 GB free)

Journaled HFS+

Mount point: /Volumes/7*******D



disk2 - Macintosh HD 248.83 GB (80.25 GB free)

Journaled HFS+

Mount point: /



Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en4: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 3.39 GB available



System Software:

macOS Sierra 10.12.6 (16G1408)

Time since boot: Less than an hour

System Load: 1.58 (1 min ago) 1.83 (5 min ago) 1.18 (15 min ago)



Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist

Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist

Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK



32-bit Applications:

40 32-bit apps



System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 177 Apple tasks
[Running] 101 Apple tasks


System Launch Daemons:

[Not Loaded] 40 Apple tasks
[Loaded] 171 Apple tasks
[Running] 107 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Running] com.bjango.istatmenusnotifications.plist (Bjango Pty Ltd - installed 2017-10-10)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-04-11)
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-04-11)
[Running] com.bjango.istatmenusagent.plist (Bjango Pty Ltd - installed 2017-10-10)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-17)
[Running] com.bjango.istatmenusstatus.plist (Bjango Pty Ltd - installed 2017-10-10)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-01-08)
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-04-11)
[Loaded] com.bjango.istatmenus.installerhelper.plist (? c8b85b2b - installed 2017-09-26)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-04-11)
[Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-12-01)
[Running] com.econtechnologies.ChronoAgentRemote.plist (? b02ffde3 - installed 2017-04-26)
[Loaded] com.smithmicro.netwise.osx.helper.plist (Smith Micro Software, Inc.; Consumer Division - installed 2017-01-07)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Running] com.fitbit.galileod.plist (? 485714a8 - installed 2015-11-09)
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple - installed 2018-01-08)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2016-07-25)
[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06)
[Loaded] org.wireshark.ChmodBPF.plist (? d4207e05 - installed 2017-02-04)
[Running] com.bjango.istatmenusdaemon.plist (Bjango Pty Ltd - installed 2017-10-10)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2018-06-03)
[Running] com.vladalexa.MagicPrefs.plist (? 0 - installed 2018-06-03)
[Other] com.adobe.ARM.***.plist (? 0 - installed 2016-07-25)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-02-21)
[Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01)
[Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2018-02-27)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-17)
[Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2015-12-01)
[Loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-04-06)


User Login Items:

iTunesHelper Application (Apple - installed 2018-05-29)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ChronoSync Scheduler Application (Econ Technologies, Inc. - installed 2018-04-27)

(/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

DiskWarriorDaemonStarter Application (Alsoft, Inc - installed 2014-12-02)

(/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

NIHardwareAgent Application (Native Instruments GmbH - installed 2017-07-01)

(/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

Backup and Sync from Google Application (Google, Inc. - installed 2018-05-30)

(/Applications/Backup and Sync.app)

Dropbox Application (Dropbox, Inc. - installed 2018-05-22)

(/Applications/Dropbox.app)

com.adobe.SwitchBoard.monitor.plist MachInit (?)

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)



Internet Plug-ins:

AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2015-12-01)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2015-12-01)

QuickTime Plugin: 7.7.3 (installed 2018-06-03)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-01)

AdobePDFViewer: 18.009.20044 (installed 2017-12-01)

SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25)

PepperFlashPlayer: 29.0.0.171 (installed 2018-05-11)



3rd Party Preference Panes:

ChronoAgent (installed 2017-09-04)

Flash Player (installed 2018-04-29)

MagicPrefs (installed 2016-01-20)



Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 248.83 GB - Disk used: 168.58 GB

Destinations:

T*********e [Local] (Last used)

Total size: 299.87 GB

Total number of backups: 47

Oldest backup: 2018-01-27 16:22:10

Last backup: 2018-03-20 21:49:50



Top Processes by CPU:

Process (count) Source % of CPU Location
WindowServer Apple 8
kernel_task Apple 1
Google Chrome Helper (6) Google, Inc. 1
apsd Apple 1
Backup and Sync Google, Inc. 1


Top Processes by Memory:

Process (count) Source RAM usage Location
Google Chrome Helper (6) Google, Inc. 1.37 GB
kernel_task Apple 1018 MB
mdworker (13) Apple 546 MB
Google Chrome Google, Inc. 332 MB
Dropbox (4) Dropbox, Inc. 253 MB


Top Processes by Network Use:

Process Source Input Output Location
Dropbox Dropbox, Inc. 114 KB 179 KB
apsd Apple 54 KB 35 KB
mDNSResponder Apple 41 KB 34 KB
netbiosd Apple 3 KB 2 KB
ntpd Apple 480 B 480 B


Top Processes by Energy Use:

Process (count) Source Energy (0-100) Location
WindowServer Apple 4
iStat Menus Status Bjango Pty Ltd 1
Google Chrome Helper (6) Google, Inc. 0
Backup and Sync Google, Inc. 0
ChronoAgentRemote ? 0 /Library/PreferencePanes/ChronoAgent.prefPane


Virtual Memory Information:

Available RAM 10.27 GB
Free RAM 6.47 GB
Used RAM 5.73 GB
Cached files 3.80 GB
Swap Used 0 B


Software Installs (past 30 days):

Name Version Install Date
TeamViewer 13.1.4170 2018-05-06
Keynote 8.0 2018-05-07
Adobe Pepper Flash Player 29.0.0.171 2018-05-11
Adobe Acrobat Reader DC (18.011.20040) 18.011.20040 2018-05-16
iTunes 12.7.5 2018-05-29
Gatekeeper Configuration Data 140 2018-06-03
Security Update 2018-003 10.12.6 2018-06-03
Safari 11.1.1 2018-06-03


Clean up:

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Volumes/L********************P/A**********s/A******************o/A************* ******p/C******s/M***S/U*****r/A******************************p/C******s/M***S/A **************************r

Executable not found

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent .plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert

Executable not found



Diagnostics Information (past 7 days):

2018-06-03 21:18:28 Kernel Panic (11 times)



2018-06-03 21:18:27 Last Shutdown Cause: 3 - Hard shutdown



2018-06-03 20:34:53 Backup and Sync.app Crash (18 times)

/Applications/Backup and Sync.app

objc_msgSend() selector name: updatePath:withStatus:



2018-06-03 11:39:47 mds Crash

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mds

Initializing



2018-06-03 11:32:26 Kernel Panic



2018-05-31 14:19:35 Microsoft Excel.app Hang

/Applications/Microsoft Office 2011/Microsoft Excel.app



2018-05-30 08:55:26 ChronoSync.app Crash

/Applications/ChronoSync.app





End of report
==
[document|4787]

Dispositivo:

RAMMacBook Pro 15" Unibody
RAMMacBook Pro 15" Unibody

Stato:

open

Modifica di: Kyle Petrozza ,

Titolo:

Tracing Possible Causes of RAM Kernel Panics: 2 Machines, Same Problem

Testo:

I've been thinking about and dealing with this issue for over six months now and I'm stuck.
 
TLDR: x2 2012 era MBP's with aftermarket RAM & SSDs started experiencing kernel panics. Computer A started first. Then bought computer B as replacement. 6 months later, Computer B displays same behavior. Physical pressure/movement of RAM brings computer back from not starting up. How am I killing my MBPs?
 
Purchased a used 2012 MBP back in 2015 when my MBP was stolen. Machine was in good shape. I added 16GB DDR3 from Crucial, swapped out optical and HDD for SSDs. About a year and a half later, I start seeing kernel panics (crashes... machine will freeze up - or sometimes restart itself). Researched and found out it was a RAM issue. Bought new RAM (Crucial or OWC), installed, same issues.
 
So, I bought another used 2012 MBP, performed the same mods to it, ran like a top for about 6 months and then boom, kernel panic. Same. Exact. Thing.
 
So I started treating this like an investigation or an epidemiological study. Something I’m doing must be causing this to happen. For what it’s worth, I have many sticks of RAM, and I’ve swapped them around and still the same thing occurs. Since I tried new RAM sticks for the last MBP and it didn’t work, I’m hesitant to do it again.
 
When the machine does “panic”, it won’t restart and gives the black screen with the 3 peeps. ( Like it did, just now. ) The only thing that gets it to boot again is a physical pushing on the bottom of the case where the RAM lives. It’s as if the RAM module has a loose connection to the logic board (I’ve tightened the screws to the RAM module and no change).
 
Same with the other computer. The only thing I can think of is that the way the laptop has been carried, in my camera bag, has caused the logic board to flex over time and caused damage to the RAM module. Does this sound asinine? Possible? Or, is it possible that all these RAM sticks are bad? I’ve run Rember tests on it and comes back as A OK.
 
Hoping some of you out there have had this issue or can have fun thinking it through with me. I’m really not looking forward to buying a new MBP at the moment for a number of reasons.
 
Current Machine Specs:
 
15" MBP Mid-2012
 
Sierra 10.12.6 (previous machine was running El Capitan)
 
2.6 GHz Intel Core i7
 
16GB 1600 MHz DDR3
 
Nvidia GeForce GT 650M 1024MB
 
Intel HD Graphics 4000 1536MB
 
Everything is up to date, well taken care of.
 
'***************Panic Report***************
 
panic(cpu 0 caller 0xffffff800a1fe085): Kernel trap at 0xffffff800a1743cd, type 14=page fault, registers:
 
CR0: 0x0000000080010033, CR2: 0xffffffffffffb028, CR3: 0x000000044ee93003, CR4: 0x00000000001626e0
 
RAX: 0x000000000a18e000, RBX: 0xffffff802c09e1b0, RCX: 0xfffffffffffff000, RDX: 0x00007fff9ce86000
 
RSP: 0xffffff91f4fcbc80, RBP: 0xffffff91f4fcbd60, RSI: 0x0000000037014000, RDI: 0xffffff802a191078
 
R8: 0xffffff802ada54d8, R9: 0xffffff91f4fcbed0, R10: 0x00007fff842345c4, R11: 0x0000000000000001
 
R12: 0x00007fffa7014000, R13: 0xffffff802a191078, R14: 0xffffff802c09e910, R15: 0xffffff802c09e190
 
RFL: 0x0000000000010287, RIP: 0xffffff800a1743cd, CS: 0x0000000000000008, SS: 0x0000000000000000
 
Fault CR2: 0xffffffffffffb028, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0, VF: 1
 
Backtrace (CPU 0), Frame : Return Address
 
0xffffff91f4fcb910 : 0xffffff800a0e850c
 
0
 
Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
 
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
 
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
 
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
 
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -
 
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)
 
Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports
 
Network Service: Wi-Fi, AirPort, en1
 
Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB
 
Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB
 
USB Device: USB 2.0 Bus
 
USB Device: Hub
 
USB Device: FaceTime HD Camera (Built-in)
 
USB Device: USB 2.0 Bus
 
USB Device: Hub
 
USB Device: Hub
 
USB Device: Apple Internal Keyboard / Trackpad
 
USB Device: IR Receiver
 
USB Device: BRCM20702 Hub
 
USB Device: Bluetooth USB Host Controller
 
USB Device: USB 3.0 Bus
 
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1''

=== Update (06/16/2018) ===

== For what it's worth... the EtreCheck report.

==

EtreCheck version: 4.3.2 (4D034)

Report generated: 2018-06-03 21:29:26

Download EtreCheck from https://etrecheck.com

Runtime: 3:34

Performance: Good



Problem: Other problem



Major Issues:

Anything that appears on this list needs immediate attention.



Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.



Minor Issues:

These issues do not need immediate attention but they may indicate future problems.



Time Machine auto backup disabled - Time Machine auto backups are disabled.

High battery cycle count - Your battery may be losing capacity.

Apps crashing - There have been numerous app crashes.

Clean up - There are orphan files that could be removed.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.



Hardware Information:

MacBook Pro (15-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,1

1 2.6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core

16 GB RAM - At maximum

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 845



Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

NVIDIA GeForce GT 650M - VRAM: 1024 MB

Color LCD 1680 x 1050



Drives:

disk0 - Crucial_CT750MX300SSD1 750.16 GB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - 7*******D (Journaled HFS+) 749.81 GB



disk1 - Samsung SSD 850 EVO 250GB 250.06 GB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 249.20 GB

disk2 - Macintosh HD (Journaled HFS+) 248.83 GB

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB



Mounted Volumes:

disk0s2 - 7*******D 749.81 GB (266.02 GB free)

Journaled HFS+

Mount point: /Volumes/7*******D



disk2 - Macintosh HD 248.83 GB (80.25 GB free)

Journaled HFS+

Mount point: /



Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en4: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 3.39 GB available



System Software:

macOS Sierra 10.12.6 (16G1408)

Time since boot: Less than an hour

System Load: 1.58 (1 min ago) 1.83 (5 min ago) 1.18 (15 min ago)



Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist

Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist

Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK



32-bit Applications:

40 32-bit apps



System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 177 Apple tasks
[Running] 101 Apple tasks


System Launch Daemons:

[Not Loaded] 40 Apple tasks
[Loaded] 171 Apple tasks
[Running] 107 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Running] com.bjango.istatmenusnotifications.plist (Bjango Pty Ltd - installed 2017-10-10)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-04-11)
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-04-11)
[Running] com.bjango.istatmenusagent.plist (Bjango Pty Ltd - installed 2017-10-10)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-17)
[Running] com.bjango.istatmenusstatus.plist (Bjango Pty Ltd - installed 2017-10-10)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-01-08)
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-04-11)
[Loaded] com.bjango.istatmenus.installerhelper.plist (? c8b85b2b - installed 2017-09-26)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-04-11)
[Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-12-01)
[Running] com.econtechnologies.ChronoAgentRemote.plist (? b02ffde3 - installed 2017-04-26)
[Loaded] com.smithmicro.netwise.osx.helper.plist (Smith Micro Software, Inc.; Consumer Division - installed 2017-01-07)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Running] com.fitbit.galileod.plist (? 485714a8 - installed 2015-11-09)
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple - installed 2018-01-08)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2016-07-25)
[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06)
[Loaded] org.wireshark.ChmodBPF.plist (? d4207e05 - installed 2017-02-04)
[Running] com.bjango.istatmenusdaemon.plist (Bjango Pty Ltd - installed 2017-10-10)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2018-06-03)
[Running] com.vladalexa.MagicPrefs.plist (? 0 - installed 2018-06-03)
[Other] com.adobe.ARM.***.plist (? 0 - installed 2016-07-25)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-02-21)
[Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01)
[Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2018-02-27)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-17)
[Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2015-12-01)
[Loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-04-06)


User Login Items:

iTunesHelper Application (Apple - installed 2018-05-29)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ChronoSync Scheduler Application (Econ Technologies, Inc. - installed 2018-04-27)

(/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

DiskWarriorDaemonStarter Application (Alsoft, Inc - installed 2014-12-02)

(/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

NIHardwareAgent Application (Native Instruments GmbH - installed 2017-07-01)

(/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

Backup and Sync from Google Application (Google, Inc. - installed 2018-05-30)

(/Applications/Backup and Sync.app)

Dropbox Application (Dropbox, Inc. - installed 2018-05-22)

(/Applications/Dropbox.app)

com.adobe.SwitchBoard.monitor.plist MachInit (?)

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)



Internet Plug-ins:

AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2015-12-01)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2015-12-01)

QuickTime Plugin: 7.7.3 (installed 2018-06-03)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-01)

AdobePDFViewer: 18.009.20044 (installed 2017-12-01)

SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25)

PepperFlashPlayer: 29.0.0.171 (installed 2018-05-11)



3rd Party Preference Panes:

ChronoAgent (installed 2017-09-04)

Flash Player (installed 2018-04-29)

MagicPrefs (installed 2016-01-20)



Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 248.83 GB - Disk used: 168.58 GB

Destinations:

T*********e [Local] (Last used)

Total size: 299.87 GB

Total number of backups: 47

Oldest backup: 2018-01-27 16:22:10

Last backup: 2018-03-20 21:49:50



Top Processes by CPU:

Process (count) Source % of CPU Location
WindowServer Apple 8
kernel_task Apple 1
Google Chrome Helper (6) Google, Inc. 1
apsd Apple 1
Backup and Sync Google, Inc. 1


Top Processes by Memory:

Process (count) Source RAM usage Location
Google Chrome Helper (6) Google, Inc. 1.37 GB
kernel_task Apple 1018 MB
mdworker (13) Apple 546 MB
Google Chrome Google, Inc. 332 MB
Dropbox (4) Dropbox, Inc. 253 MB


Top Processes by Network Use:

Process Source Input Output Location
Dropbox Dropbox, Inc. 114 KB 179 KB
apsd Apple 54 KB 35 KB
mDNSResponder Apple 41 KB 34 KB
netbiosd Apple 3 KB 2 KB
ntpd Apple 480 B 480 B


Top Processes by Energy Use:

Process (count) Source Energy (0-100) Location
WindowServer Apple 4
iStat Menus Status Bjango Pty Ltd 1
Google Chrome Helper (6) Google, Inc. 0
Backup and Sync Google, Inc. 0
ChronoAgentRemote ? 0 /Library/PreferencePanes/ChronoAgent.prefPane


Virtual Memory Information:

Available RAM 10.27 GB
Free RAM 6.47 GB
Used RAM 5.73 GB
Cached files 3.80 GB
Swap Used 0 B


Software Installs (past 30 days):

Name Version Install Date
TeamViewer 13.1.4170 2018-05-06
Keynote 8.0 2018-05-07
Adobe Pepper Flash Player 29.0.0.171 2018-05-11
Adobe Acrobat Reader DC (18.011.20040) 18.011.20040 2018-05-16
iTunes 12.7.5 2018-05-29
Gatekeeper Configuration Data 140 2018-06-03
Security Update 2018-003 10.12.6 2018-06-03
Safari 11.1.1 2018-06-03


Clean up:

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Volumes/L********************P/A**********s/A******************o/A************* ******p/C******s/M***S/U*****r/A******************************p/C******s/M***S/A **************************r

Executable not found

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent .plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert

Executable not found



Diagnostics Information (past 7 days):

2018-06-03 21:18:28 Kernel Panic (11 times)



2018-06-03 21:18:27 Last Shutdown Cause: 3 - Hard shutdown



2018-06-03 20:34:53 Backup and Sync.app Crash (18 times)

/Applications/Backup and Sync.app

objc_msgSend() selector name: updatePath:withStatus:



2018-06-03 11:39:47 mds Crash

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mds

Initializing



2018-06-03 11:32:26 Kernel Panic



2018-05-31 14:19:35 Microsoft Excel.app Hang

/Applications/Microsoft Office 2011/Microsoft Excel.app



2018-05-30 08:55:26 ChronoSync.app Crash

/Applications/ChronoSync.app





End of report
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1''

=== Update (06/16/2018) ===

== For what it's worth... the EtreCheck report.

==

EtreCheck version: 4.3.2 (4D034)

Report generated: 2018-06-03 21:29:26

Download EtreCheck from https://etrecheck.com

Runtime: 3:34

Performance: Good



Problem: Other problem



Major Issues:

Anything that appears on this list needs immediate attention.



Time Machine backup out-of-date - The last Time Machine backup is over 10 days old.

Kernel panics - This system has experienced kernel panics. This could be a sign of hardware failure.



Minor Issues:

These issues do not need immediate attention but they may indicate future problems.



Time Machine auto backup disabled - Time Machine auto backups are disabled.

High battery cycle count - Your battery may be losing capacity.

Apps crashing - There have been numerous app crashes.

Clean up - There are orphan files that could be removed.

Small backup drive - Time Machine backup drive is too small.

Unsigned files - There is unsigned software installed. They appear to be legitimate but should be reviewed.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Abnormal shutdown - Your machine shut down abnormally.



Hardware Information:

MacBook Pro (15-inch, Mid 2012)

MacBook Pro Model: MacBookPro9,1

1 2.6 GHz Intel Core i7 (i7-3720QM) CPU: 4-core

16 GB RAM - At maximum

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 845



Video Information:

Intel HD Graphics 4000 - VRAM: 1536 MB

NVIDIA GeForce GT 650M - VRAM: 1024 MB

Color LCD 1680 x 1050



Drives:

disk0 - Crucial_CT750MX300SSD1 750.16 GB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - 7*******D (Journaled HFS+) 749.81 GB



disk1 - Samsung SSD 850 EVO 250GB 250.06 GB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [Core Storage Container] 249.20 GB

disk2 - Macintosh HD (Journaled HFS+) 248.83 GB

disk1s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB



Mounted Volumes:

disk0s2 - 7*******D 749.81 GB (266.02 GB free)

Journaled HFS+

Mount point: /Volumes/7*******D



disk2 - Macintosh HD 248.83 GB (80.25 GB free)

Journaled HFS+

Mount point: /



Network:

Interface en0: Ethernet

Interface fw0: FireWire

Interface en1: Wi-Fi

802.11 a/b/g/n

One IPv4 address

Interface en4: iPhone

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 3.39 GB available



System Software:

macOS Sierra 10.12.6 (16G1408)

Time since boot: Less than an hour

System Load: 1.58 (1 min ago) 1.83 (5 min ago) 1.18 (15 min ago)



Security:

System Status
Gatekeeper Mac App Store and identified developers
System Integrity Protection Enabled


Unsigned Files:

Launchd: /Library/LaunchDaemons/org.wireshark.ChmodBPF.plist

Executable: /Library/Application Support/Wireshark/ChmodBPF/ChmodBPF

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.bjango.istatmenus.installerhelper.plist

Executable: /Library/PrivilegedHelperTools/com.bjango.istatmenus.installerhelper

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist

Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard

Details: Exact match found in the whitelist - probably OK



32-bit Applications:

40 32-bit apps



System Launch Agents:

[Not Loaded] 7 Apple tasks
[Loaded] 177 Apple tasks
[Running] 101 Apple tasks


System Launch Daemons:

[Not Loaded] 40 Apple tasks
[Loaded] 171 Apple tasks
[Running] 107 Apple tasks
[Other] 2 Apple tasks


Launch Agents:

[Running] com.bjango.istatmenusnotifications.plist (Bjango Pty Ltd - installed 2017-10-10)
[Not Loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2018-04-11)
[Not Loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2018-04-11)
[Running] com.bjango.istatmenusagent.plist (Bjango Pty Ltd - installed 2017-10-10)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-02-17)
[Running] com.bjango.istatmenusstatus.plist (Bjango Pty Ltd - installed 2017-10-10)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-02-03)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-14)


Launch Daemons:

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.tunnelbear.mac.tbeard.plist (TunnelBear, Inc. - installed 2018-01-08)
[Not Loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2018-04-11)
[Loaded] com.bjango.istatmenus.installerhelper.plist (? c8b85b2b - installed 2017-09-26)
[Loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2018-04-11)
[Loaded] com.adobe.SwitchBoard.plist (? 68cad67 - installed 2015-12-01)
[Running] com.econtechnologies.ChronoAgentRemote.plist (? b02ffde3 - installed 2017-04-26)
[Loaded] com.smithmicro.netwise.osx.helper.plist (Smith Micro Software, Inc.; Consumer Division - installed 2017-01-07)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-04-29)
[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)
[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Running] com.fitbit.galileod.plist (? 485714a8 - installed 2015-11-09)
[Not Loaded] com.apple.installer.cleanupinstaller.plist (Apple - installed 2018-01-08)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-14)
[Loaded] com.cyberghostsrl.CyberghostPrivilegedHelper.plist (Cyberghost SRL - installed 2016-07-25)
[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-03-06)
[Loaded] org.wireshark.ChmodBPF.plist (? d4207e05 - installed 2017-02-04)
[Running] com.bjango.istatmenusdaemon.plist (Bjango Pty Ltd - installed 2017-10-10)


User Launch Agents:

[Running] com.spotify.webhelper.plist (Spotify - installed 2018-06-03)
[Running] com.vladalexa.MagicPrefs.plist (? 0 - installed 2018-06-03)
[Other] com.adobe.ARM.***.plist (? 0 - installed 2016-07-25)
[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-02-21)
[Loaded] com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2017-11-01)
[Running] com.tunnelbear.mac.tbeara.plist (TunnelBear, Inc. - installed 2018-02-27)
[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-29)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-02-17)
[Other] com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent.plist (? 0 - installed 2015-12-01)
[Loaded] com.bittorrent.uTorrent.plist (BitTorrent, Inc - installed 2016-04-06)


User Login Items:

iTunesHelper Application (Apple - installed 2018-05-29)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

ChronoSync Scheduler Application (Econ Technologies, Inc. - installed 2018-04-27)

(/Applications/ChronoSync.app/Contents/Library/LoginItems/ChronoSync Scheduler.app)

DiskWarriorDaemonStarter Application (Alsoft, Inc - installed 2014-12-02)

(/Applications/DiskWarrior.app/Contents/Helpers/DiskWarriorStarter.app)

NIHardwareAgent Application (Native Instruments GmbH - installed 2017-07-01)

(/Library/Application Support/Native Instruments/Hardware/NIHardwareAgent.app)

Backup and Sync from Google Application (Google, Inc. - installed 2018-05-30)

(/Applications/Backup and Sync.app)

Dropbox Application (Dropbox, Inc. - installed 2018-05-22)

(/Applications/Dropbox.app)

com.adobe.SwitchBoard.monitor.plist MachInit (?)

(/etc/mach_init_per_user.d/com.adobe.SwitchBoard.monitor.plist)



Internet Plug-ins:

AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2015-12-01)

AdobeAAMDetect: AdobeAAMDetect 1.0.0.0 (installed 2015-12-01)

QuickTime Plugin: 7.7.3 (installed 2018-06-03)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-12-01)

AdobePDFViewer: 18.009.20044 (installed 2017-12-01)

SharePointBrowserPlugin: 14.0.0 (installed 2010-08-25)

PepperFlashPlayer: 29.0.0.171 (installed 2018-05-11)



3rd Party Preference Panes:

ChronoAgent (installed 2017-09-04)

Flash Player (installed 2018-04-29)

MagicPrefs (installed 2016-01-20)



Time Machine:

Skip System Files: No

Mobile backups: No

Auto backup: No

Volumes being backed up:

Macintosh HD: Disk size: 248.83 GB - Disk used: 168.58 GB

Destinations:

T*********e [Local] (Last used)

Total size: 299.87 GB

Total number of backups: 47

Oldest backup: 2018-01-27 16:22:10

Last backup: 2018-03-20 21:49:50



Top Processes by CPU:

Process (count) Source % of CPU Location
WindowServer Apple 8
kernel_task Apple 1
Google Chrome Helper (6) Google, Inc. 1
apsd Apple 1
Backup and Sync Google, Inc. 1


Top Processes by Memory:

Process (count) Source RAM usage Location
Google Chrome Helper (6) Google, Inc. 1.37 GB
kernel_task Apple 1018 MB
mdworker (13) Apple 546 MB
Google Chrome Google, Inc. 332 MB
Dropbox (4) Dropbox, Inc. 253 MB


Top Processes by Network Use:

Process Source Input Output Location
Dropbox Dropbox, Inc. 114 KB 179 KB
apsd Apple 54 KB 35 KB
mDNSResponder Apple 41 KB 34 KB
netbiosd Apple 3 KB 2 KB
ntpd Apple 480 B 480 B


Top Processes by Energy Use:

Process (count) Source Energy (0-100) Location
WindowServer Apple 4
iStat Menus Status Bjango Pty Ltd 1
Google Chrome Helper (6) Google, Inc. 0
Backup and Sync Google, Inc. 0
ChronoAgentRemote ? 0 /Library/PreferencePanes/ChronoAgent.prefPane


Virtual Memory Information:

Available RAM 10.27 GB
Free RAM 6.47 GB
Used RAM 5.73 GB
Cached files 3.80 GB
Swap Used 0 B


Software Installs (past 30 days):

Name Version Install Date
TeamViewer 13.1.4170 2018-05-06
Keynote 8.0 2018-05-07
Adobe Pepper Flash Player 29.0.0.171 2018-05-11
Adobe Acrobat Reader DC (18.011.20040) 18.011.20040 2018-05-16
iTunes 12.7.5 2018-05-29
Gatekeeper Configuration Data 140 2018-06-03
Security Update 2018-003 10.12.6 2018-06-03
Safari 11.1.1 2018-06-03


Clean up:

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Volumes/L********************P/A**********s/A******************o/A************* ******p/C******s/M***S/U*****r/A******************************p/C******s/M***S/A **************************r

Executable not found

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-***@***-SharedServices.Agent .plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert

Executable not found



Diagnostics Information (past 7 days):

2018-06-03 21:18:28 Kernel Panic (11 times)



2018-06-03 21:18:27 Last Shutdown Cause: 3 - Hard shutdown



2018-06-03 20:34:53 Backup and Sync.app Crash (18 times)

/Applications/Backup and Sync.app

objc_msgSend() selector name: updatePath:withStatus:



2018-06-03 11:39:47 mds Crash

/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata .framework/Versions/A/Support/mds

Initializing



2018-06-03 11:32:26 Kernel Panic



2018-05-31 14:19:35 Microsoft Excel.app Hang

/Applications/Microsoft Office 2011/Microsoft Excel.app



2018-05-30 08:55:26 ChronoSync.app Crash

/Applications/ChronoSync.app





End of report

Dispositivo:

RAM

Stato:

open

Post originale di: Kyle Petrozza ,

Titolo:

Tracing Possible Causes of RAM Kernel Panics: 2 Machines, Same Problem

Testo:

I've been thinking about and dealing with this issue for over six months now and I'm stuck.

TLDR: x2 2012 era MBP's with aftermarket RAM & SSDs started experiencing kernel panics. Computer A started first. Then bought computer B as replacement. 6 months later, Computer B displays same behavior. Physical pressure/movement of RAM brings computer back from not starting up. How am I killing my MBPs?

Purchased a used 2012 MBP back in 2015 when my MBP was stolen. Machine was in good shape. I added 16GB DDR3 from Crucial, swapped out optical and HDD for SSDs. About a year and a half later, I start seeing kernel panics (crashes... machine will freeze up - or sometimes restart itself). Researched and found out it was a RAM issue. Bought new RAM (Crucial or OWC), installed, same issues.

So, I bought another used 2012 MBP, performed the same mods to it, ran like a top for about 6 months and then boom, kernel panic. Same. Exact. Thing.

So I started treating this like an investigation or an epidemiological study. Something I’m doing must be causing this to happen. For what it’s worth, I have many sticks of RAM, and I’ve swapped them around and still the same thing occurs. Since I tried new RAM sticks for the last MBP and it didn’t work, I’m hesitant to do it again.

When the machine does “panic”, it won’t restart and gives the black screen with the 3 peeps. ( Like it did, just now. ) The only thing that gets it to boot again is a physical pushing on the bottom of the case where the RAM lives. It’s as if the RAM module has a loose connection to the logic board (I’ve tightened the screws to the RAM module and no change).

Same with the other computer. The only thing I can think of is that the way the laptop has been carried, in my camera bag, has caused the logic board to flex over time and caused damage to the RAM module. Does this sound asinine? Possible? Or, is it possible that all these RAM sticks are bad? I’ve run Rember tests on it and comes back as A OK.

Hoping some of you out there have had this issue or can have fun thinking it through with me. I’m really not looking forward to buying a new MBP at the moment for a number of reasons.

Current Machine Specs:

15" MBP Mid-2012

Sierra 10.12.6 (previous machine was running El Capitan)

2.6 GHz Intel Core i7

16GB 1600 MHz DDR3

Nvidia GeForce GT 650M 1024MB

Intel HD Graphics 4000 1536MB

Everything is up to date, well taken care of.

'***************Panic Report***************

panic(cpu 0 caller 0xffffff800a1fe085): Kernel trap at 0xffffff800a1743cd, type 14=page fault, registers:

CR0: 0x0000000080010033, CR2: 0xffffffffffffb028, CR3: 0x000000044ee93003, CR4: 0x00000000001626e0

RAX: 0x000000000a18e000, RBX: 0xffffff802c09e1b0, RCX: 0xfffffffffffff000, RDX: 0x00007fff9ce86000

RSP: 0xffffff91f4fcbc80, RBP: 0xffffff91f4fcbd60, RSI: 0x0000000037014000, RDI: 0xffffff802a191078

R8:  0xffffff802ada54d8, R9:  0xffffff91f4fcbed0, R10: 0x00007fff842345c4, R11: 0x0000000000000001

R12: 0x00007fffa7014000, R13: 0xffffff802a191078, R14: 0xffffff802c09e910, R15: 0xffffff802c09e190

RFL: 0x0000000000010287, RIP: 0xffffff800a1743cd, CS:  0x0000000000000008, SS:  0x0000000000000000

Fault CR2: 0xffffffffffffb028, Error code: 0x0000000000000002, Fault CPU: 0x0, PL: 0, VF: 1

Backtrace (CPU 0), Frame : Return Address

0xffffff91f4fcb910 : 0xffffff800a0e850c

0

Model: MacBookPro9,1, BootROM MBP91.00DA.B00, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -

Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0D9B, -

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.171.133.1a2)

Bluetooth: Version 5.0.5f2, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Serial ATA Device: Samsung SSD 850 EVO 250GB, 250.06 GB

Serial ATA Device: Crucial_CT750MX300SSD1, 750.16 GB

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: USB 2.0 Bus

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: IR Receiver

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: USB 3.0 Bus

Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1''

Dispositivo:

RAM

Stato:

open