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Current version by: scottbernardis ,

Title:

Lightning port too loose?

Text:

Looking for suggestions or similar symptoms to diagnose.

Lightning cables will just not stay in this phone if either is even shifted to the slightest. Unscientific measure; I used to be able to pick up the dropped phone by the cord alone without disconnect. Now ANY pull or pressure and the cord comes out. I don't see any debris in port, but my eyes aren't perfect. I can't tell if there are pressure levers or contacts that I see inside on left and right, and maybe one is bad?

YES, it still connects to laptop.

YES, it still charges fine.

YES, i tried original cable.

YES, i tried a NEW original cable.

YES, the cables 'pop' in/ fully seat.

NO, there is no case.

YES, i tried with a passthrough case.

help?

Dispositivo:

iPhone 7 Plus

Stato:

open

Accepted Answer:

524617

Edit by: scottbernardis ,

Title:

Lightning port too loose?

Text:

Looking for suggestions or similar symptoms to diagnose.
 
Lightning cables will just not stay in this phone if either is even shifted to the slightest. Unscientific measure; I used to be able to pick up the dropped phone by the cord alone without disconnect. Now ANY pull or pressure and the cord comes out. I don't see any debris in port, but my eyes aren't perfect. I can't tell if there are pressure levers or contacts that I see inside on left and right, and maybe one is bad?
 
YES, it still connects to laptop.
 
YES, it still charges fine.
 
YES, i tried original cable.
 
YES, i tried a NEW original cable.
 
YES, the cables 'pop' in/ fully seat.
 
NO, there is no case.
 
YES, i tried with a passthrough case.
 
help?

Dispositivo:

iPhone 7 Plus

Stato:

open

Edit by: scottbernardis ,

Title:

Lightning port too loose?

Text:

Looking for suggestions or similar symptoms to diagnose.
 
Lightning cables (tried multiples) will just not stay in this phone if either is even shifted to the slightest. Unscientific measure; I used to be able to pick up the dropped phone by the cord alone without disconnect. Now ANY pull or pressure and the cord comes out. I don't see any debris in port, but my eyes aren't perfect. I can't tell if there are pressure levers or contacts that I see inside on left and right, and maybe one is bad?
Lightning cables (tried multiples) will just not stay in this phone if either is even shifted to the slightest. Unscientific measure; I used to be able to pick up the dropped phone by the cord alone without disconnect. Now ANY pull or pressure and the cord comes out. I don't see any debris in port, but my eyes aren't perfect. I can't tell if there are pressure levers or contacts that I see inside on left and right, and maybe one is bad?
 
StillYES, it still connects andto laptop.
YES, it still
charges fine otherwisefine.
YES, i tried original cable.
YES, i tried a NEW original cable.
YES, the cables 'pop' in/ fully seat
.
StillYES, it still connects andto laptop.
YES, it still
charges fine otherwisefine.
YES, i tried original cable.
YES, i tried a NEW original cable.
YES, the cables 'pop' in/ fully seat
.
 
help?

Dispositivo:

iPhone 7 Plus

Stato:

open

Original post by: scottbernardis ,

Title:

Lightning port too loose?

Text:

Looking for suggestions or similar symptoms to diagnose.

Lightning cables (tried multiples) will just not stay in this phone if either is even shifted to the slightest. Unscientific measure; I used to be able to pick up the dropped phone by the cord alone without disconnect. Now ANY pull or pressure and the cord comes out. I don't see any debris in port, but my eyes aren't perfect. I can't tell if there are pressure levers or contacts that I see inside on left and right, and maybe one is bad?

Still connects and charges fine otherwise.

help?

Dispositivo:

iPhone 7 Plus

Stato:

open