Post originale di: Michael Portzer ,
Without knowing the model number, It would be difficult to give you a good answer. That being said, I recall a time when my grandson set passwords on his mother's Acer laptop. I was at a loss as to how to reset them. A phone call to Acer Tech support took care of the problem. Seems there is a set of master passwords for most of their systems. You might give them a call and see if they can help.