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Post originale di: Cindy Lybarger

Titolo:

replaced the battery, not helping

Testo:

the battery was not holding a charge, so I got a new battery, which seemed to help for about a week. Now it will intermittently power on and is flashing a grey dead battery logo even though it is plugged in to the charger.  Then sometimes it will power up and say 100% battery charge.

I tried to do a reboot- most of the time I could not get it to go to that menu, but once it did and so I chose reboot. It didn't help.

Any advice?

I took it to the ATT store and they suggested I buy a new phone? Is that really my best option?

Dispositivo:

Samsung Galaxy Note 4

Stato:

open