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Current version by: Kyle Wiens ,

Text:

With the generic description of "electrical" problem, I'd suggest first reseating the cables.
 
1. Unplug# Unplug the washer first.

2. Open

# Open
the top panel (unscrew three Torx T-20 screws along the back of the panel, or use a 9/32" socket wrench or driver) then slide the panel about half an inch towards the rear of the washer.

3. There

# There
is a grey box hanging from the top rear frame bar. It is the machine's computer, and has several ribbon cables and other connectors plugged into it. Starting with the connector at one end, disconnect it, examine the connector and wires for any possible damage, then reconnect it, being sure that any hold-in clips snap back into place.
1. Unplug# Unplug the washer first.

2. Open

# Open
the top panel (unscrew three Torx T-20 screws along the back of the panel, or use a 9/32" socket wrench or driver) then slide the panel about half an inch towards the rear of the washer.

3. There

# There
is a grey box hanging from the top rear frame bar. It is the machine's computer, and has several ribbon cables and other connectors plugged into it. Starting with the connector at one end, disconnect it, examine the connector and wires for any possible damage, then reconnect it, being sure that any hold-in clips snap back into place.
 
Sometimes the act of reseating a connector can break up old oxidation that prevents current from flowing.
 
If that doesn't help, try visually checking the CPU board for damage or blown parts. It's located inside the grey box. You're most of the way there already, but instructions for accessing it are the first five steps of this guide:
 
[guide|3533]
 
It's a long shot, but you might have a relay problem of the type I mention in that guide. You could consider cleaning the relay contacts. If you find no problem with the relays, it's possible there is other damage to the control unit, or to the wires between the control unit and the various devices.

Stato:

open

Original post by: jadeters ,

Text:

With the generic description of "electrical" problem, I'd suggest first reseating the cables.

1.  Unplug the washer first.

2.  Open the top panel (unscrew three Torx T-20 screws along the back of the panel, or use a 9/32" socket wrench or driver) then slide the panel about half an inch towards the rear of the washer.

3.  There is a grey box hanging from the top rear frame bar.  It is the machine's computer, and has several ribbon cables and other connectors plugged into it.  Starting with the connector at one end, disconnect it, examine the connector and wires for any possible damage, then reconnect it, being sure that any hold-in clips snap back into place.

Sometimes the act of reseating a connector can break up old oxidation that prevents current from flowing.

If that doesn't help, try visually checking the CPU board for damage or blown parts.  It's located inside the grey box.  You're most of the way there already, but instructions for accessing it are the first five steps of this guide:

[guide|3533]

It's a long shot, but you might have a relay problem of the type I mention in that guide.  You could consider cleaning the relay contacts.  If you find no problem with the relays, it's possible there is other damage to the control unit, or to the wires between the control unit and the various devices.

Stato:

open