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Post originale di: andres mendez ,


Hi ehab,

Two scenarios

Scenario one: if your phone is bran new, you should check if the power input is not good. Also, you should try to charge your phone with some other wall chargers and USB cables, since you may have burn them. If this doesn’t work check the warranty and contact BLU since your brand new phone is malfunctioning.

Scenario two: if you been using your phone for a while now this may be a physical damage. If this is the case check this troubleshooting page for procedures[[Blu Studio Selfie Troubleshooting|click here]]