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Versione corrente di: Sam Goldheart (dettagli voto) ,

Titolo:

(Plugged in, Not Charging) Error. Help?

Testo:

I just bought a surface 2 last night and there is an issue, I plug in the power cable, but when I see the battery indicator, it shows "plugged in, not charging". The tablet turns off if I unplug the power cable..

I've tried the following workarounds that I found online:

1) shut down the tablet, unplug the power cable and leave it for few minutes, plug in back the power cable and let it charge for few minutes, turn it on.

2) shut down the tablet, press volume up + power button for 10 seconds, leave it charging for few minutes, turn it on.

3) Performed a full system recovery.

But sadly these didn't help. I would like to ask is there any other workaround I can try?

I have tried multiple outlets as well as multiple chargers.

Thank you.

Dispositivo:

Microsoft Surface RT 2 (1572)
Microsoft Surface RT 2 (1572)

Stato:

open

Risposta Accettata:

195771

Post originale di: Rush ,

Titolo:

(Plugged in, Not Charging) Error. Help?

Testo:

I just bought a surface 2 last night and there is an issue, I plug in the power cable, but when I see the battery indicator, it shows "plugged in, not charging". The tablet turns off if I unplug the power cable..

I've tried the following workarounds that I found online:

1) shut down the tablet, unplug the power cable and leave it for few minutes, plug in back the power cable and let it charge for few minutes, turn it on.

2) shut down the tablet, press volume up + power button for 10 seconds, leave it charging for few minutes, turn it on.

3) Performed a full system recovery.

But sadly these didn't help. I would like to ask is there any other workaround I can try?

I have tried multiple outlets as well as multiple chargers.

Thank you.

Dispositivo:

Microsoft Surface RT 2 (1572)

Stato:

open