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Gentle method - HP Photosmart Plus B210a Printhead Cleaning

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  1. Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Gather your supplies: passo 1, immagine 1 di 3 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Gather your supplies: passo 1, immagine 2 di 3 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Gather your supplies: passo 1, immagine 3 di 3
    • In addition to the parts listing, these items are highly recommended:

    • Ink protection: Plastic bag or ink caps

    • Only needed in specific cases: Replacement ink for preparation process after cleaning (3rd party ink works, but will nag you).

    • This is only needed if your current ink set is risky to use in the event of a lost calibration (i.e. refilled with a used HP chip); RECOMMENDED if you use non-XL carts.

    • Optional (Stubborn clogging): Gloves and 91% alcohol

  2. Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Heating up water: passo 2, immagine 1 di 3 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Heating up water: passo 2, immagine 2 di 3 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Heating up water: passo 2, immagine 3 di 3
    • If possible, use hot distilled water.

    • If the water is dirty, get a fresh bowl - especially with sources like a coffee maker.

    • Before removing the printhead, hot water is needed. Remove the K-Cup holder and get a bowl of water.

  3. Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Print a baseline image: passo 3, immagine 1 di 1
    • Print a test image as a baseline. A good image can be found here: SMPTE color bars.

  4. Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Remove the ink tanks: passo 4, immagine 1 di 3 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Remove the ink tanks: passo 4, immagine 2 di 3 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Remove the ink tanks: passo 4, immagine 3 di 3
    • Remove the ink cartridges from the printer. Install the shipping caps or put them in a plastic bag.

  5. Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Remove the printhead (See calibration warning): passo 5, immagine 1 di 3 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Remove the printhead (See calibration warning): passo 5, immagine 2 di 3 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Remove the printhead (See calibration warning): passo 5, immagine 3 di 3
    • If the printer is plugged in while the printhead is removed, the calibration data may be erased. Verify the printer is unplugged FIRST!

    • When the printer is unplugged, lift the lever up and remove the printhead.

    • Remove the printhead as shown. IMPORTANT: Leave the scanner lid open, or put a note near the printer.

  6. Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Clean the printer contacts: passo 6, immagine 1 di 2 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Clean the printer contacts: passo 6, immagine 2 di 2
    • Failure to clean this area may result in a Ink System Failure warning, and a lost calibration.

    • Using an alcohol wipe, clean the printhead interface to clear the Ink System Failure error.

  7. Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Clean the printhead: passo 7, immagine 1 di 2 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Clean the printhead: passo 7, immagine 2 di 2
    • Only use alcohol as a final option. It may damage the printhead seals! IF USED, FLUSH WITH CLEAN WATER 3 TIMES.

    • Recommended circulation times: Alcohol: 5-10 minutes. Without alcohol: 15 minutes.

    • The water will get lighter as the ink breaks down. An ultrasonic cleaner may help break stubborn clogs.

    • Put the printhead in hot water. Repeat until the printhead is reasonably clean. Change the cleaning water frequently.

    • Wipe the printhead contacts and nozzles by hand to ensure these areas are dry.

    • Before reinstalling the printhead, let it air dry for ~3-4 hours. Using a fan may speed this step up.

  8. Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Reinstall the printhead and ink: passo 8, immagine 1 di 3 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Reinstall the printhead and ink: passo 8, immagine 2 di 3 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Reinstall the printhead and ink: passo 8, immagine 3 di 3
    • Wait until the printhead is bone dry to install it, or the calibration is lost if it errors out. IF THIS HAPPENS, THE INITIAL PREPARATION PROCESS WASTES A LOT OF INK (Non-XL: 1/2, XL: 1/4)!

    • A mini "Printhead Preparation" step will occur and is unavoidable and happens when power is applied. However, this wastes far less ink.

    • Once the printhead is satisfactorily dry, reinstall the printhed and ink in the printer. Plug the printer in.

  9. Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Test the printer: passo 9, immagine 1 di 2 Gentle method - HP Photosmart Plus B210a Printhead Cleaning, Test the printer: passo 9, immagine 2 di 2
    • All ink cartridges must have ink left.

    • If you still have issues, try adding ink with the cleaning utility. A new printhead is ~$80.

    • If you have a 5-color "photo" printer (C/M/Y/K/PK), print a photo from your phone or camera if you print photos regularly or run the SMPTE bar test as a photo.

    • After replacing the printhead, test the printer. Match the previous settings and check for improvement.

Conclusione

If your printer is working correctly, it was just a clog. Persistent issues usually total out the printer as a unit.

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9 Commenti

While/when soaking the printhead, I used a small intact artist's paint brush (no hairs falling out of it) to help loosen the globs of ink. I changed the water several times as there was a lot of ink.

Also, the first time I tried printing after soaking/cleaning the printhead (my issue was that the regular black cartridge showed it was NOT empty, but printing black documents wasn't working), I still had a blank page. Next I tried aligning the printhead but got a "failed," or similar, result. Next, I printed a "print quality report" from the printer's Tools menu and that seemed to be fine, so I tried printing the invoice I originally was having issues with, and voila, it worked!

Thanks.

Dave - Replica

Thanks this worked and all is well again

The one things that I had to do: I put the machine back together when it looked dry and the machine would not work. It refused the print head and complained that the ink packets were used. I tired it about 4 times with the same results. So I set it all aside and let it dry out over night. Wha La it worked. I put it all back together, the machine did it's thing and suddenly everything worked perfect.

Thanks again for saving me from having to buy a new machine.

Barbara - Replica

HI, I am glad to find your explanation. I have followed HP's instructions, which didn't include soaking the print head, but will try that, too. What I am having trouble with now is that the printer screen says that "the print head appears to be missing, not detected, or incorrectly installed". I've redone it 3 times with no change. Also, the HP instructions did not say to unplug it and leave the cover open, so I left it plugged in and put the cover down. Since the printer is not recognizing the head, I have no way of telling if the alignment settings are messed up or not. Do you have suggestions for getting the printhead to be recognized? Thanks a lot.

carinchapin - Replica

Thanks so much!! It worked! Never would have guessed!!

Helen Liss - Replica

I am using refilled cartridges for the Photo-smart 6520 all in one wireless (mainly) . I am trying to get the printer to not give me problems due to the chips being read by the system and knowing that they are previously used. I took the cartridges out last night and also the print head as described. There was a WHOLE LOT OF INK (mainly black) in several places inside the printer that I did not like. Even with the print head out, I had to continue to move the carriage and clean "leaked" drops of mainly black ink from the path on the metal part. I also had to carefully clean it from the white rollers. I cleaned so much ink from the print heat and it seems that the colors side it pretty much clean. It is the black side that concerns me. From underneath the print head, that nozzle seems to still have some dried ink there. I let it dry overnight, am in the process of a hard reset, and will be plugging it in again and inserting the cartridges during that process. I will try and check back for comments.

iceberg32 - Replica

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