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Passo 1
The first thing to do, is to click on the top right orange button "Ask a Question" This action is going to open the question window. Here is where the device that the question pertain to is being entered, a short question, as well as the description of the problem. Most devices are listed on a pick list, but can be entered by free-text as well.
  • The first thing to do, is to click on the top right orange button "Ask a Question"

  • This action is going to open the question window. Here is where the device that the question pertain to is being entered, a short question, as well as the description of the problem.

  • Most devices are listed on a pick list, but can be entered by free-text as well.

  • The description of the problem should include what attempts to solve the problem have been undertaken.

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