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Passo 1
The first thing to do, is to click on the top right orange button "Ask a Question" This action is going to open the question window. Here is where the device that the question pertain to is being entered, a short question, as well as the description of the problem. Most devices are listed on a pick list, but can be entered by free-text as well.
  • The first thing to do, is to click on the top right orange button "Ask a Question"

  • This action is going to open the question window. Here is where the device that the question pertain to is being entered, a short question, as well as the description of the problem.

  • Most devices are listed on a pick list, but can be entered by free-text as well.

  • The description of the problem should include what attempts to solve the problem have been undertaken.

La première chose à faire, c’est de cliquer sur le bouton orange en haut à droite « Poser une question »

Cette action va ouvrir la fenêtre des questions. Voici où sera saisie la question, ainsi que la description du problème.

La plupart des appareils auront une liste de sélection, mais du texte libre peut aussi être saisi.

La description du problème devrait inclure ce qui a déjà été entrepris afin d’essayer de résoudre le problème.

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