This guide provides the steps needed to disassemble the washing machine so that you can open the water drain pump.


  • Check machine details on the inside of the main door.

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Move washing machine away from wall to make rear and front accessible.
  • Move washing machine away from wall to make rear and front accessible.

  • Using Torx T20, unscrew two screws (top left and top right on rear side) .

  • Slide top backwards, lift it off, and put it aside.

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  • Push down blue part in the middle to release the tray, and pull it out completely.

  • Unscrew three T20 screws; the one on the lower right is shorter.

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  • Unhook three hooks at the top (two shown).

  • On the inside, on the right, there is another hook (marked), sitting between two guiding notches without hooks.

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  • Release the cables by gently pressing the hooked guides. Note that the black part (marked by a rectangle) must be unlocked.

  • Finally, unlock the connector (e.g. with your nails or a flat-blade screwdriver) and pull it out.

  • Put the control panel aside.

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  • The tumbler unit is freely suspended. Wedge a towel on the rear side behind the tumbler unit to immobilize it. This will prevent damage when tilting the washing machine later on.

  • DO NOT FORGET TO REMOVE THIS when reassembling!

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  • The rubber door seal is attached to the front cover by a metal wire and a spring.

  • Pry out the spring and pull away the wire.

  • Unpeel the seal all the way round, and tuck it inside.

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  • The round door (front bottom right) for the drain tube and filter can be removed, by opening it completely, and gently pulling out the left side of the hinge.


  • Unscrew two T20 screws.

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  • Unscrew two (T20) screws at the top.

  • Tilt the whole washing machine towards its rear side to expose the front bottom. Lean it against a wall.

  • Unscrew two (6mm hex-head) screws on the bottom.

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  • The front cover is held in place by plastic hooked pins. Slightly lift the front cover to unhook it.

  • On the inside, unclip something, and pull out a connector (for the door lock). The plastic emergency door release comes out easily. The image shows this when clip and connector are already disconnected.


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  • Remove the plastic strip that protects the bottom edge.

  • Unhook on the back, and tilt it forwards.

  • Note the guiding notches to help you put it back.

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  • Unscrew one (T20) screw.

  • Tilt the plate back, and lift it. There is a hooked tab, and a guiding pin to help you reassemble the plate.

  • Pull out the drain tube.

  • Put the cover plate aside.

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  • Pull the power connector from the pump.

  • Using pliers, loosen the clamp on the hose from the tumbler and slide it back.

  • Remove the hose.

  • BE PREPARED FOR SOME WATER (use a towel or bowl).

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  • In my case, the pump inlet (where we just removed the hose coming from the tumbler) was clogged with debris and some cloth.

  • This prevented draining, and even prevented removal of the filter. Thus, requiring disassembly. But we are not done yet.

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  • Unscrew four T2 screws.

  • Tilt the filter/pump unit (note the tab at the top), and pull it out from the back.

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  • At his point you can clean the water inlet, the filter, and the pump. The propellor should move freely. The pump itself can also be removed to replace it (but I did not do that).

  • In my case, a significant amount of cloth got stuck in the water inlet, including a necklace. In the filter, there were some hairpins, and inside the pump itself, a coin and a pendent. LESSON: CLEAN THE FILTER MORE OFTEN, while you can stil remove it without disassembling the machine.

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To reassemble your device, follow these instructions in reverse order.

Tom Verhoeff

Membro da: 31/03/2018

253 Reputazione

1 Guida realizzata

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