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Introduzione

If your Moto Z2 Play is having audio problems with the music player, the ringer, game audio, or voice calls, the speaker of your Moto Z2 Play may be broken. The speaker is a small-rectangular-black box located at top-middle of the device. This guide details how to replace the speaker in your Moto Z2 Play. To replace the speaker, you need the following tools: a heat gun (or a hair dryer), a plastic opening tool, a suction cup, a plastic card, a tweezer, a sim card ejection tool, and a T3 torx screwdriver.

  1. Power off your phone before you complete any replacement steps.
    • Power off your phone before you complete any replacement steps.

  2. Remove the sim card housing by pressing firmly in the hole on the top left of the phone using the sim card remover. The  sim card housing will pop out. Remove the protruding sim card housing by pulling it straight out.
    • Remove the sim card housing by pressing firmly in the hole on the top left of the phone using the sim card remover.

    • The sim card housing will pop out.

    • Remove the protruding sim card housing by pulling it straight out.

  3. Heat the edges of your Motorola Moto Z2 Play screen for two to three minutes with a heat gun.
    • Heat the edges of your Motorola Moto Z2 Play screen for two to three minutes with a heat gun.

    • If screen is cracked put strong adhesive tape across the screen in order to avoid breaking the screen further and receiving cuts.

    • If you don’t have access to a heat gun, a hair dryer can be used.

  4. Place suction cup in the middle of the screen and press down.
    • Place suction cup in the middle of the screen and press down.

  5. Pry the screen by wedging the plastic opening tool under the screen at the charging port. Work your way around the screen with the plastic opening tool. Complete these steps carefully because the screen is delicate and can easily crack.
    • Pry the screen by wedging the plastic opening tool under the screen at the charging port.

    • Work your way around the screen with the plastic opening tool.

    • Complete these steps carefully because the screen is delicate and can easily crack.

  6. Use a suction cup to lift up screen from left to right. If you don’t have a suction cup, wedge a spudger or a small plastic card under the screen and lift slowly. Failure to lift screen from left to right can cause damage to interior wires of your phone.
    • Use a suction cup to lift up screen from left to right.

    • If you don’t have a suction cup, wedge a spudger or a small plastic card under the screen and lift slowly.

    • Failure to lift screen from left to right can cause damage to interior wires of your phone.

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  8. Identify ribbon connector at the top right of the phone. Pry the black locking bar up gently with a plastic opening tool. Remove the ribbon wires by pulling them out of the connector with a tweezer.
    • Identify ribbon connector at the top right of the phone.

    • Pry the black locking bar up gently with a plastic opening tool.

    • Remove the ribbon wires by pulling them out of the connector with a tweezer.

    • The locking bar is the small black bar located on the digitizer’s ZIF connector.

    • Be sure to push the locking bar back down using a spudger after you put the ribbon wire back in since the lock does not lock automatically.

  9. Identify the ribbon cable, located at the bottom right of the phone. Disconnect the ribbon cable, located at the bottom right of the phone, by pulling out and back with tweezers. Excessive force is not needed.
    • Identify the ribbon cable, located at the bottom right of the phone.

    • Disconnect the ribbon cable, located at the bottom right of the phone, by pulling out and back with tweezers.

    • Excessive force is not needed.

  10. Lift the screen from the phone to completely detach.
    • Lift the screen from the phone to completely detach.

    • If screen doesn't detach, go back to step 7 and 8 to make sure the bar is unlocked and ribbon connector is fully detached.

  11. Remove the orange tape, located at the bottom right of the phone, using tweezers. Do not discard tape.
    • Remove the orange tape, located at the bottom right of the phone, using tweezers.

    • Do not discard tape.

  12. Detach the red and black battery wire by lifting up with tweezers. Detach the red and black battery wire by lifting up with tweezers.
    • Detach the red and black battery wire by lifting up with tweezers.

  13. Peel back the black tape that is located on the battery. Make sure you pull back gently so you can reuse the tape with reassembly.
    • Peel back the black tape that is located on the battery.

    • Make sure you pull back gently so you can reuse the tape with reassembly.

  14. Lift  the black tape and slide a card under the battery. Align the card parallel and under the battery. Wedge the card further under the battery.
    • Lift the black tape and slide a card under the battery.

    • Align the card parallel and under the battery.

    • Wedge the card further under the battery.

    • Lift the card up to assist in removing the battery from the adhesive.

  15. Lift to remove the battery from the device completely.
    • Lift to remove the battery from the device completely.

  16. Remove the three silver 2.6 mm T3 Torx screws on the speaker shell at the top of the phone with a screwdriver by turning counterclockwise.
    • Remove the three silver 2.6 mm T3 Torx screws on the speaker shell at the top of the phone with a screwdriver by turning counterclockwise.

    • Remove the four black 3.5 mm T3 Torx screws on the speaker shell at the top of the phone with a screwdriver by turning counterclockwise.

    • It is helpful to keep screws on a magnetic surface to avoid losing them.

  17. Lift up the silver metallic tape using the tweezers.
    • Lift up the silver metallic tape using the tweezers.

  18. Lift gently to completely remove speaker housing using tweezers. Try lifting the speaker housing from both sides slightly before removing completely. Try lifting the speaker housing from both sides slightly before removing completely.
    • Lift gently to completely remove speaker housing using tweezers.

    • Try lifting the speaker housing from both sides slightly before removing completely.

  19. Place the housing upside down in order to continue working. Pry the speaker from the housing with a plastic opening tool.
    • Place the housing upside down in order to continue working.

    • Pry the speaker from the housing with a plastic opening tool.

    • When reassembling, make sure the metal connectors of speaker are in the bottom left and right corners (correct orientation).

    • Speaker clicks in on reassembly.

Conclusione

To reassemble your device, follow these instructions in reverse order.

Un'altra persona ha completato questa guida.

mitch miller

Membro da: 24/01/2018

1.189 Reputazione

7 Guide realizzate

Team

Cal Poly, Team S19-G5, Livingston Winter 2018 Membro di Cal Poly, Team S19-G5, Livingston Winter 2018

CPSU-LIVINGSTON-W18S19G5

4 Membri

9 Guide realizzate

Hi,

The guide was very detailed, kudos to that. Recently My phone fell of from my hand into glass of whisky :( hopefully no physical damage and i speedily switched off and dried it off . I tried to find any fault i found that when I am trying to play music through google music, youtube, any app or trying to call i am not able to hear any sound, yet the phone ringtone works, absolutely fine. Bluetooth and headphone jack when used its fine.

first . when i am dialing someone i am not able to hear any sound through normal ear piece, but i am able to hear when sound speaker is put on.

secondly, I am not able to hear any sound while playing videos or music in any app be it any app, chrome, youtube, google music.

Can you suggest me that what can be the issue..?

jacob alexander - Replica

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