This guide will show you the procedure how to remove and reset your RAM on the motherboard if it has become damaged and no longer works and needs to be replaced or may have become disconnected or loose.


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  1. Unplug laptop  from adapter and all other devices.
    • Unplug laptop from adapter and all other devices.

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  2. Flip the laptop over with battery facing you.
    • Flip the laptop over with battery facing you.

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    • Slide the battery lock on the right side open.

    • Slide the Battery release latch on the left side.

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    • Pull battery out.

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    • Remove the two 6.5mm Phillips #1 keyboard screws from bottom of laptop.

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    • Push screwdriver through screw hole top pop the keyboard.

    • Make sure the screen is open.

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    • Pry up the keyboard.

    • The keyboard is still attached by it's ribbon.

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    • Remove keyboard wire by popping latch under blue plastic

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    • Using the spudger to lift up on the white tabs

    • Pull horizontally on the blue ribbon to disconnect the cables

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    • Remove the five 5.5mm Phillips #1 screws from the case

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    • Remove eight 6.5mm Phillips #1 screws from the back cover

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    • Starting at a top corner, use the pry tool to split the case.

    • Slowly work around the case, pulling up gently to release the clips.

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    • Disconnect motherboard cable from left side USB and jacks

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    • Remove the six 5.5mm Phillips #1 motherboard screws

    • Remove the one 3.5mm Phillips #1 screw from the WiFi chip

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    • Remove motherboard.

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    • With the mother board removed flip it upside down.

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    • Pull the clips attaching the ram outwards.

    • Remove ram at a angle.

    • Do not force the RAM loose, this can break the RAM or motherboard

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To reassemble your device, follow these instructions in reverse order.

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